Committee hearings blog: Youi on climate
29 April 2020
It's Adam Bandt's turn to ask questions - and he's asking about climate change. Specifically, has climate change led to increased numbers of claims...
Economics Committee Hearings
Committee hearings blog: Youi on car insurance
29 April 2020
Committee Deputy Chairman Andrew Leigh congratulates Youi on the discounts they are passing on to motor insurance customers, saying that they are ahead of many of their competitors in this respect...
Committee hearings blog: Youi evidence
29 April 2020
Mr Storey is outlining in detail how Youi has responded to royal commission criticisms.
Committee hearings blog: day 2 underway
29 April 2020
Day two is underway. Youi COO Actuarial and Analytics Bert Bakker is delivering an opening statement...
Day one finished
28 April 2020
That's it. Mr Wilson declares the public hearing closed for today...
TAL on guidelines
28 April 2020
Dr Leigh takes TAL to task for an announcement - which has now been reversed - that some new customers wouldn't be covered for COVID-19...
TAL goes quiet
28 April 2020
A strange moment as TAL's Chief Claims Officer Jenny Oliver asks for a pause in proceedings and the line goes quiet for ten minutes...
TAL giving evidence
28 April 2020
Brett Clark, CEO and MD of TAL, is now giving evidence...
AIA opening
28 April 2020
AIA Australia CEO Damien Mu is now being questioned. The focus seems to be on health insurance and how much AIA is saving due to coronavirus shutdowns, and why this is not being passed on to customers through significantly reduced premiums...
Clearview premiums
28 April 2020
Dr Leigh asks why life premiums are rising so quickly...
Clearview on suicide
28 April 2020
Dr Leigh asks Mr Swanson about suicide exclusions in Clearview policies...
Clearview opening
28 April 2020
The focus is shifting to life insurance this afternoon. Clearview MD Simon Swanson says the royal commission made it clear that the life insurance industry "must do better" and he regrets the mistakes made by Clearview's now closed direct business...
Lunchtime wrap-up: COVID-19, climate change and consumer rights
28 April 2020
Lunchtime wrap-up: COVID-19, climate change and consumer rights...
Allianz on SMEs
28 April 2020
Daniel Mulino asks whether the economic impact of COVID-19 is causing people to purchase less insurance...
Allianz climate change
28 April 2020
Adam Bandt says "I want to ask some questions about climate change"...
Allianz more travel and landlord
28 April 2020
Chairman Tim Wilson is pursuing some complex hypothetical travel insurance questions that are leading nowhere...
Allianz on travel
28 April 2020
Now it's the turn of Allianz Australia. MD Richard Feledy is joined by Chief General Manager, Corporate Governance & Conduct Helen Silver...
AFCA appeals
28 April 2020
Craig Kelly asks if AFCA determinations can be appealed...
AFCA sums insured
28 April 2020
Anne Aly asks if there are a lot of AFCA complaints relating to sums insured and insurance calculators...
AFCA deadlines
28 April 2020
Dr Leigh questions whether it was right for AFCA to extend its deadline for financial firms to respond to complaints...