Life Insurance
Funeral insurance, new life code among ASIC priorities
05 October 2026
The Australian Securities and Investments Commission plans to review funeral insurance providers and expects to complete an ongoing probe of life insurers’ customer services adequacy this financial year...
Compliance committee ‘carefully’ considering code proposals
05 October 2026
The Life Code Compliance Committee is “carefully” examining proposed measures that will have a bearing on its oversight of the industry...
AFCA backs drug death claim denial
05 October 2026
A life insurer has been backed by the industry ombudsman in rejecting an accidental drug death claim, because the main substance involved appeared not to have been prescribed...
PPS names strategy director, product head
05 October 2026
PPS Mutual has appointed Matthew Pilcher as director of strategy and Avanti Patki as head of product...
Life insurers address mental health in code review response
30 September 2026
Life insurers have stressed the need for “appropriate product design flexibility” to keep mental health cover affordable and accessible as the industry takes its overhaul of its code of practice to the next phase following a review...
Insurer to pay compensation for wrong PTSD call
28 September 2026
A life insurer has been ordered to pay $4000 to an income protection policyholder after telling him his PTSD was covered, only to reverse its position six weeks later and reject his claim...
Advisers say draft privacy law changes need ‘further clarification’
28 September 2026
Draft changes to privacy laws need “further clarification” to avoid “unnecessary” duplicative compliance obligations for financial advisers, the profession’s peak body says...
Fatigue, cost main barriers to vital social activity
28 September 2026
TAL is giving away tickets to AFLW games and encouraging Australians to invite a family member or friend along to support social connection...
Australians don’t trust AI for major financial decisions, survey finds
21 September 2026
Australians find ChatGPT and other artificial intelligence tools useful for researching financial matters but are wary of relying on them to make important decisions, according to new research from TAL...
Compliance watchdog warns on renewals failings
21 September 2026
The Life Code Compliance Committee has reminded insurers of the importance of identifying renewal notice failures and their impacts and providing timely and effective remediation...
Labourer wins TPD dispute over 'suitable work'
21 September 2026
An insurer has been ordered to pay a total and permanent disablement benefit after the industry ombudsman said it was not satisfied that a labourer “was reasonably suited to work as an information officer”...
FAAA finalises excellence awards contenders
21 September 2026
Finalists for the Financial Advice Association Australia excellence awards have been revealed, with the winners to be announced at the peak body’s annual conference gala dinner in Melbourne on November 26...
Life insurers 'in danger of becoming irrelevant'
14 September 2026
The life industry is failing to build “lasting relationships” with customers, with nearly 40% saying they rarely hear from their insurers after purchase, according to a Capgemini report...
Court rules comparator misled consumers over life, funeral offerings
14 September 2026
The Federal Court ruled Choosi “falsely conveyed” to consumers that it compared life and funeral insurance policies from “a broader range of insurers than it in fact did” in a decision handed down last week...
Adviser told to pay up for lack of ongoing service
14 September 2026
A financial advice firm will have to compensate a client more than $300,000 after failing to monitor her investments and leaving her husband underinsured...
Women urged to apply for 'career shaping' program
14 September 2026
The Council of Australian Life Insurers is inviting women working in life insurance and financial risk advice to apply for its annual ReCALIbrate leadership initiative...
PPS names Victoria BDM
14 September 2026
PPS Mutual has appointed Voula Makris as senior business development manager for Victoria...
CBA class action payout modest but fair, judge says
07 September 2026
Members of a class action over life insurance premiums will receive less than one-quarter of the multimillion-dollar payout approved by the Federal Court earlier this month...
Partners Group to buy Fidelity Assurance
07 September 2026
Daiichi Life-owned Partners Group will acquire New Zealand insurer Fidelity Life Assurance, subject to regulatory approvals and other requirements...
Code watchdog warns insurer over customer notice failings
07 September 2026
An unnamed life insurer has been given a formal warning after reporting 10,105 breaches of the industry code of practice...