Daily
AI-written complaints too long and often wrong, ombudsman says
16 April 2026
An insurance dispute resolution scheme has warned consumers’ use of AI is producing overly long complaint submissions that contain misleading information...
Watchdog clears Uniting Church insurance plans
16 April 2026
The competition regulator has approved a Uniting Church national insurance purchasing program that the religious organisation says can reduce premiums and deliver better outcomes...
New managers to bolster CBN’s partnership push
16 April 2026
Steadfast-owned Community Broker Network has made a pair of GM appointments amid an “expanded focus” on its partnership capability...
Motorcycle crash claim a non-starter
16 April 2026
A traveller who was hurt in a motorbike smash has lost his bid for an injury payout because of a “dangerous activity” exclusion in his insurance policy...
Sompo hires Everest staffers for Australian growth push
15 April 2026
Sompo International has moved to expand its Australian operation by recruiting a team of specialists from US-listed Everest Group’s local arm...
Insurers to meet storm-hit SA customers
15 April 2026
Insurers will set up a consultation hub in Port Pirie to help SA policyholders affected by severe storms that hit the area in November...
Caravan fire was no accident, ombudsman rules
15 April 2026
A Tasmanian whose claim for fire damage was denied on the basis the blaze was lit deliberately has lost a dispute before the ombudsman...
INsight podcast: local impact of Middle East mayhem
15 April 2026
The impact of the ongoing Middle East conflict on the local industry is the first item discussed on the latest episode of the Insurance News podcast...
Narelle, northern flooding claim count climbs
14 April 2026
Insurers have received more than 5500 claims related to cyclone and flood impacts in Queensland, the NT and WA since the start of last month...
January bushfire bill tipped to exceed $800 million
14 April 2026
Bushfires in Victoria in January caused $810 million of insured losses, Swiss catastrophe data company Perils estimates...
Regulator raps NRMA Insurance over CTP failings
14 April 2026
NRMA Insurance has been sanctioned for breaching NSW compulsory third party scheme guidelines...
Stroke victim’s home empty and uncovered when thieves struck
14 April 2026
The financial services ombudsman has ruled against two homeowners in a break-in claim dispute, after their property was found to have been unoccupied for nine months...
Steadfast considers India after US, UK moves pay off
10 April 2026
Steadfast is looking at options to enter the Indian market, as it continues to expand overseas...
Reviewer makes life code reform proposals in interim report
10 April 2026
Life code reviewer Peter Kell today released his interim findings, with mental health and claims handling among matters on which he is seeking more stakeholder feedback...
Cyclones Maila, Vaianu pose twin threat
10 April 2026
Cyclone Maila could cross the Far North Queensland coast early next week and Cyclone Vaianu is expected to bring destructive wind and heavy rain to New Zealand’s North Island on Sunday...
Dad fails to prove baby’s illness derailed holiday plan
10 April 2026
A father who said he cancelled a family holiday to Fiji amid concerns over his newborn son’s health will not be covered for his losses after he failed to provide evidence his son was unfit to fly...
NTI speaking up for truckies as fuel costs bite
09 April 2026
Transport specialist NTI has advocated for the freight industry at government roundtables and working groups after a doubling of fuel costs that is “challenging even the most experienced operators”...
S&P expects governments to step in on affordability
09 April 2026
Government intervention is increasingly likely in high-risk areas where home insurance is unaffordable, according to S&P Global Ratings...
Cyclone pool payouts top $1 billion
09 April 2026
Cyclone reinsurance pool claim payments have exceeded $1 billion since the scheme launched almost four years ago to help reduce premium costs in higher-risk areas...
AFCA settles on ‘most likely’ answer to car key question
09 April 2026
A company car will not be covered after the business’ director was found to have parked it near his rural home unlocked, unattended and with the key inside...