Inside Information

Zurich unveils AR Advance

19 April 2026

Zurich Australia has launched a new, dedicated national underwriting and service team focused on making life easier for Authorised Representatives.

A refreshed commitment to brokers and customers

02 April 2026

Allianz is pleased to introduce its refreshed Personal Injury and Commercial proposition, Care in your corner...

Build lasting loyalty: webinar examines communication opportunity

30 March 2026

An insightful webinar looked at the importance of “every customer touchpoint”, as insurers consider how technology can improve communication strategy...

CBN – it’s all about ‘better’

23 March 2026

From disruptor to leaders in our profession, Community Broker Network has fundamentally reshaped the authorised representative landscape in Australia...

Brokers benefit from natural-language AI assistants

11 February 2026

Australian insurance brokers operate in increasingly complex environments, supported by a wide range of policy systems, CRMs, document libraries and compliance tools. While these systems are widely used and integral to broker operations, workflows often span multiple platforms, requiring manual document checks, repeated data entry and ongoing administrative work...

‘Helping people get their lives back’

09 February 2026

How claim services specialist EML is achieving its ‘higher purpose’.

Webinar examines complex compliance demands

27 November 2025

A joint Insurance News and Guidewire webinar considered the “dual demands” imposed by the insurance code and the corporate regulator when it comes to complaint handling...

InsureTech or InsureWreck? Why botched system implementations are a real business risk

17 November 2025

Australian insurers are huge tech adopters. They have invested and continue to invest massively and at a frenetic pace to transform every facet of their operations with the best digital wares available.

‘What defines us is depth’

20 October 2025

Ansvar has made significant changes to its business model as part of a push to build clarity and confidence among brokers.

Let’s support SME growth and resilience together

15 October 2025

Small and medium enterprises (SMEs) are the backbone of the Australian economy, and their resilience is vital for our communities and markets.

From space to street: how ICEYE’s satellite data is speeding up flood recovery in Australia

13 October 2025

Australia’s insurers are increasingly introducing satellite technology into their flood response capabilities to reengineer traditional processes and ensure faster, better outcomes for those impacted, as Paul Sowden of satellite systems provider ICEYE told Insurance News.

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