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Flood confusion reigns in Queensland

19 May 2008

Widespread consumer confusion following January’s floods in the Queensland township of Emerald has highlighted the need for a common industry definition of flood cover...

Jury out on web aggregators

19 May 2008

There’s also plenty of disagreement among insurers on the role of online “aggregators”...

Ebix monopoly comes under fire

19 May 2008

Technology supplier Ebix has rebuffed a warning by Steadfast Executive Chairman Robert Kelly that it must not “abuse its monopoly position” in the local market...

ANZIIF attacks education outsourcing

12 May 2008

Australia and New Zealand Institute of Insurance and Finance CEO Joan Fitzpatrick says the sale in August last year of financial services body Finsia’s education arm to US group Kaplan…

ICA flood proposal comes under fire

05 May 2008

Insurers’ proposed industry flood definition is potentially unworkable and could lead to reduced cover for policyholders in flood-prone areas, according to brokers and regulators...

Insurers’ customer service rates well

05 May 2008

Insurers provide good customer service but are viewed by some consumers as interchangeable despite big spending on advertising, according to a survey by software and services…

NZ bad weather hits home premiums

05 May 2008

The Insurance Council of New Zealand is predicting premiums will rise due to the number of costly weather events over the last year...

Reputation tops Aon’s risk table

05 May 2008

Brand and image are the greatest risk concerns for Australian businesses, says leading broker Aon Australia in its latest risk survey...

Flannery warns of ‘uninsurable risk’

05 May 2008

Governments need to take urgent action on climate change to avoid the catastrophic effects of “uninsurable risk”, former Australian of the Year Tim Flannery told…

Industry receives Gen Y warning

05 May 2008

A social demographer has warned businesses they have to reach out to the younger generation to ensure Australia’s future...