Sedgwick shares claims lessons from year of catastrophes
15 October 2026
Preparation and people on the ground are crucial for insurers when handling natural disasters, according to claims manager Sedgwick...
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Exclusions scupper ANZ class action claim
15 October 2026
ANZ Bank has lost legal action aiming to make a group of 26 insurers and Lloyd’s syndicates cover its costs from settling two class actions...
Winds of change: Suncorp data reveals shift in storm hotspots
14 October 2026
Severe storm damage hotspots have shifted across most states over the past five years, according to Suncorp claims data...
Truckies steering towards safety as major crash toll drops
13 October 2026
Heavy truck major loss claim numbers fell 22.3% last year, with more than half linked to driver inattention and other human-related causes, according to an NTI-backed report...
Mental strain ‘hits harder’ for regional workers
13 October 2026
Regional employees are disproportionately affected by workplace mental health challenges compared with metropolitan people, with impacts including longer recovery periods after claims, Allianz Australia research shows...
Good faith finding in Hollard case ‘a warning to industry’
12 October 2026
A $2 million fine imposed on Hollard for claim handling failures is the first civil penalty for an insurer breaching its duty of utmost good faith, the corporate regulator says...
‘Professional’ claim advocates have a place, argues compliance expert
12 October 2026
A leading industry compliance expert has backed the service offered by professional and licensed paid claim intermediaries, as the corporate regulator prepares to examine the sector...
ICA sends ‘clear message’ to MPs on disaster risk
12 October 2026
The Insurance Council of Australia has launched a disaster resilience drive in Canberra as federal parliament sittings resume...
IAG unveils 20-point plan to lift housing resilience
12 October 2026
IAG has again called for action on housing resilience, producing a report that lists 20 ways to protect homes from severe weather...
El Nino impacts loom large despite wet weather
12 October 2026
Australia’s so-far unusually wet El Nino year may still give way to more typical hot, dry conditions, with a potential 50% increase in bushfire risk as the climate pattern strengthens, Moody’s warns...
Thousands of NZ homes ‘uninsurable by mid-century’
12 October 2026
New Zealand’s insurance and financial services are under rising pressure from repeated extreme weather events, while homes, businesses and essential infrastructure are increasingly exposed to climate hazards, a government report warns...
Credit card cuts tipped to benefit standalone travel cover
12 October 2026
Changes to travel insurance offered with credit cards are likely to mean more people consider standalone options, according to Cover-More...
Insurers visit hail-hit community
12 October 2026
People in Clifton and nearby areas of southeast Queensland affected by a severe hailstorm last November can speak to their insurers at an event hosted by the industry peak body...
Reforms ‘reinforce need for specialist strata cover’
12 October 2026
Demand for higher-yielding properties following federal budget changes has reinforced the need for specialist landlord insurance, according to the new PropTrack/Terri Scheer Investor Report...
Ombudsman shares findings on systemic issues
12 October 2026
The Australian Financial Complaints Authority says its work on systemic issues in general insurance continues to highlight gaps in claims handling and assessment processes...
Policyholders telling porkies to pare premiums
09 October 2026
More than one in five Australians bend the truth on their home insurance applications to save money, according to research by comparison site Finder...
Small business losses ‘leave lasting scars’ on disaster spots
07 October 2026
Natural disaster impacts on small businesses can deepen the second year after an event, bringing a risk of long-term “economic scarring” to communities, research commissioned by QBE finds...
ICA, ICNZ join four-nation peak body alliance
07 October 2026
Insurance peak groups from Australia, New Zealand, the UK and Canada have formed an alliance to tackle issues including climate challenges, a growing protection gap and emerging risks...
Missing names to blame as travellers pay for booking error
06 October 2026
The industry ombudsman has backed AIG Australia after it rejected a claim from travellers who were refused boarding because their flight booking did not include their middle names...
Credit card changes spark travel cover disruption
05 October 2026
Reserve Bank of Australia changes affecting credit cards are shaking up travel cover and have led to warnings that consumers could unknowingly embark on trips uninsured...