Code watchdog targets pricing, complaints handling
09 July 2025
Compliance with rules on pricing transparency, complaints handling and vulnerable customers are “main priorities” for the industry’s code of conduct monitor this financial year...
Daily
Brokers from Wagga Wagga, Sydney win NIBA awards
09 July 2025
The National Insurance Brokers Association today named its award winners for the NSW and ACT region at a gala lunch in Sydney attended by more than 500 professionals...
AFCA sides with car insurer on ‘three strikes’ rule
09 July 2025
The financial services ombudsman has backed IAG’s decision not to renew a motor policy because a customer’s claims history is unacceptable according to its underwriting guidelines...
INsight podcast: the Liberals’ latest election bombshell
09 July 2025
The Tasmanian Liberals’ promise to create a government-owned general insurer if re-elected is the main topic discussed on the latest Insurance News podcast...
NIBA names annual award contenders
08 July 2025
The National Insurance Brokers Association has revealed the 28 finalists in its awards program for this year...
Howden buys NZ broker
08 July 2025
Howden has acquired Christchurch broker Sherpa, further expanding its presence in New Zealand...
ASIC seeks to overturn court’s ‘fair term’ decision
08 July 2025
The corporate regulator is challenging a Federal Court ruling that a “pre-existing condition” wording in some HCF Life products did not breach unfair contract term laws...
Authority backs claimant in shower row
08 July 2025
A homeowner has won a water damage payout after the dispute authority agreed the problem was caused by a shower pipe leak...
Cover note leaves insurer on hook for building damage
04 July 2025
IAG must accept a claim for fire damage at a green waste facility after the ombudsman rejected the insurer’s defence that the risk fell outside its underwriting guidelines...
Lawsuit accuses AMP of charging ‘excessive premiums’
04 July 2025
Shine Lawyers has begun a class action against AMP alleging the financial services group’s superannuation members were “unfairly charged excessive premiums” across almost five years...
Strata group unveils ‘clear, consistent’ ethics code
04 July 2025
The Strata Community Association has launched a code of ethics for members in Australia and New Zealand...
WA aims to strengthen sex abuse laws after priest ruling
04 July 2025
The WA government is examining a “dismaying” High Court decision that the Catholic Church could not be held liable for child sex abuse by a priest under its supervision...
Tasmanian motor group attacks ‘unsustainable’ state insurer plan
03 July 2025
RACT has cautioned against “simplistic solutions to complex challenges” after the state Liberals announced plans to establish a government general insurer...
Holey unreasonable: council pays for strip trip
03 July 2025
NSW District Court has awarded damages against a council after a man tripped in a hole on a nature strip...
Park contamination scare not enough to trigger BI cover
03 July 2025
A hospitality business’ losses will not be covered after the discovery of asbestos-contaminated mulch in a Sydney park caused the cancellation of a festival...
Insurance News event to examine ‘critical’ build or buy question
03 July 2025
This month’s Insurance News Beyond the Buzzwords seminar will begin with an expert debate on whether it is better for insurers to build their own technology or buy from specialist insurtechs...
‘Market has failed’: Tassie Libs pitch state-backed insurer
02 July 2025
The Tasmanian Liberals plan to establish a government general insurer called TasInsure if they win the state election later this month, but private insurers have strongly criticised the plan...
Section K9 of the act: walkies covered under crash scheme
02 July 2025
An insurer may have to pay a car crash victim’s dog walking fees after the NSW Personal Injury Commission ruled the task is a domestic service...
Half-year weather losses top $1.8 billion
02 July 2025
Extreme weather insured losses for the first half of this year hit $1.83 billion, as insurers prepare for more claims from the rain, flooding and destructive wind hitting NSW this week...
INsight podcast: how to handle CPS 230
02 July 2025
CPS 230 is now in force and the prudential regulator's message on the new standard is one of the main topics discussed on the latest Insurance News podcast...