Tasmanian motor group attacks ‘unsustainable’ state insurer plan
03 July 2025
RACT has cautioned against “simplistic solutions to complex challenges” after the state Liberals announced plans to establish a government general insurer...
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Holey unreasonable: council pays for strip trip
03 July 2025
NSW District Court has awarded damages against a council after a man tripped in a hole on a nature strip...
Park contamination scare not enough to trigger BI cover
03 July 2025
A hospitality business’ losses will not be covered after the discovery of asbestos-contaminated mulch in a Sydney park caused the cancellation of a festival...
Insurance News event to examine ‘critical’ build or buy question
03 July 2025
This month’s Insurance News Beyond the Buzzwords seminar will begin with an expert debate on whether it is better for insurers to build their own technology or buy from specialist insurtechs...
‘Market has failed’: Tassie Libs pitch state-backed insurer
02 July 2025
The Tasmanian Liberals plan to establish a government general insurer called TasInsure if they win the state election later this month, but private insurers have strongly criticised the plan...
Section K9 of the act: walkies covered under crash scheme
02 July 2025
An insurer may have to pay a car crash victim’s dog walking fees after the NSW Personal Injury Commission ruled the task is a domestic service...
Half-year weather losses top $1.8 billion
02 July 2025
Extreme weather insured losses for the first half of this year hit $1.83 billion, as insurers prepare for more claims from the rain, flooding and destructive wind hitting NSW this week...
INsight podcast: how to handle CPS 230
02 July 2025
CPS 230 is now in force and the prudential regulator's message on the new standard is one of the main topics discussed on the latest Insurance News podcast...
NSW braces for heavy rain, ‘vigorous winds’ as weather worsens
01 July 2025
Severe weather in NSW is expected to intensify, with coastal regions facing destructive wind and flash flooding, state Emergency Services Minister Jihad Dib says...
Stone Point strengthens Ardonagh growth plans
01 July 2025
US private equity firm Stone Point Capital has completed a $US2.5 billion ($3.8 billion) investment in Ardonagh, positioning the majority owner of Australia’s Envest for further growth...
Industry urged to adapt fast as new prudential rule begins
01 July 2025
Insurers need an “entirely new mindset” to comply with CPS 230, the new prudential standard that takes effect today...
Cruise cancellation payout small but fair, AFCA finds
01 July 2025
Travel policyholders who wanted a payout for the full cost of a cancelled cruise have lost a dispute with their insurer, which successfully showed their coverage was limited...
Clearlake flags more deals after buying NSW broker
27 June 2025
Clearlake Insurance Brokers will buy Logan Insurance Brokers, creating a business with more than $200 million gross written premium...
Ex-Hollard chair, CGU chief to head Suncorp board
27 June 2025
Duncan West will become chairman at Suncorp when Christine McLoughlin retires after a decade on the board...
Lamborghini owner convicted of $182k fraud attempt
27 June 2025
A gourmet grocer has been found guilty of attempted insurance fraud after stating he was at the wheel of his Lamborghini Gallardo during a fiery crash, instead of his 24-year-old son...
Ombudsman backs theft victim in ‘home office’ dispute
27 June 2025
A policyholder whose cover was cancelled over a failure to disclose business operations at her home has won a dispute after the complaints authority rejected her insurer’s fraud allegation...
Latest penalty points to trend of failure: customer advocates
26 June 2025
Yesterday’s code breach sanction against AIG adds to a “troubling pattern” of non-compliance by insurers, raising questions over industry self-regulation, consumer groups say...
QBE names new consumer head
26 June 2025
QBE has appointed Jo Hatcher as Australia Pacific consumer MD, taking over from Julie Starley, who has become chief claims officer...
IAG brand guru heads to leading bank
26 June 2025
Michelle Klein has left IAG for Westpac after two years as the insurer’s chief customer and marketing officer...
Investigation not enough to sway AFCA in motor theft dispute
26 June 2025
An insurer’s forensic investigation of a car theft has failed to convince the complaints authority a policyholder’s claim should be denied...