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Jeep crash claim was fraud: AFCA

25 September 2026

An insurer was entitled to reject a car crash claim as fraudulent as a Jeep was covered for far more than it was worth and forensic evidence contradicted the policyholder’s account of events, the industry ombudsman has ruled...

IAG agrees to Greensill dispute settlement

25 September 2026

IAG has settled a dispute with Credit Suisse related to the collapse of Greensill that involved claimed amounts of about $2.8 billion plus interest...

Suncorp flags resilience concerns over homes push

24 September 2026

The drive to build more homes as a way to address housing affordability challenges could have drawbacks, Suncorp CEO Steve Johnston cautions, as he advocates for a long-term national resilience plan...

ICA-led delegation heads to US, Europe

24 September 2026

Politicians, government officials and insurance industry leaders will next week depart for Washington DC, New York, Zurich and London to examine how a new set of risks is reshaping the market and driving policy challenges globally...

Govt department fined over child’s Questacon burns  

24 September 2026

A federal government department has been convicted and fined $140,000 after a child visiting the Questacon science and technology centre in Canberra was seriously injured when their hands caught fire...

Strata storm claim turns toxic

24 September 2026

A strata insurer failed to carry out mould remediation in accordance with accepted standards, leaving a property contaminated and its vulnerable occupants without temporary accommodation for more than a year after storm damage, the industry ombudsman has found...

Broker pathways changing as expectations rise

23 September 2026

Insurance broking is transitioning from an informal, experience-driven occupation to a more structured and professional career, driven by generational shifts in education, evolving skill requirements, and the need for clearer entry pathways, a new report says...

Luxury jewellery theft claim rings hollow, says AFCA

23 September 2026

A beauty salon owner and serial claimant who said $200,000 worth of jewellery and other possessions had been stolen from her car has failed to convince the industry ombudsman that the luxury items were in the vehicle...

INsight podcast: comparators under pressure

23 September 2026

The corporate regulator's latest court action against an insurance comparison service is one of the main items discussed on the Insurance News podcast...

IAG continues fight after ACCC blocks RAC deal

23 September 2026

The Australian Competition and Consumer Commission has opposed IAG’s planned $1.35 billion purchase of WA’s RAC Insurance, but the company will continue to pursue deal approval through a new public interest avenue introduced this year...

Court backs AIG over double cover dispute 

22 September 2026

The Federal Court has found AIG doesn’t need to contribute to Allianz claim payouts made after a building site gate fell on a traffic controller, causing physical and psychiatric injuries... 

Final Dive In Festival under way

22 September 2026

Thousands of insurance professionals from across the world are coming together as this year’s AI-focused Dive In Festival begins today...

IAG to ditch KPMG as auditor

18 September 2026

IAG will run a competitive tender to select an auditor to replace KPMG, which has provided the service for the insurer since its Australian Securities Exchange listing...

'Claim only accepted after going to AFCA', says complainant

18 September 2026

An insurer reversed its decision to deny a flood-damage motor claim – and retracted fraud allegations – shortly after the policyholder took the dispute to the Australian Financial Complaints Authority and without any new information or explanation...

Australian mutual use growing, report says 

17 September 2026

More Australian entities are using discretionary risk mutuals, bypassing traditional insurance products to protect their assets, according to a report released today...

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