Swimmer denied theft payout after a stroke of bad luck
07 August 2025
A traveller whose phone and purse were stolen from a boat deck while he went swimming will not receive a payout after his insurer showed the items were left unattended...
Daily
Labor bids to bypass inquiry ‘delay’ with fresh workers’ comp bill
06 August 2025
The NSW government has made another attempt to reform workplace injury laws, introducing a new bill in parliament today after its earlier draft legislation was blocked in the state upper house...
Gallagher buys agriculture broker
06 August 2025
Gallagher has completed the purchase of MACK Insurance Services, marking a further expansion of its Australian business through acquiring specialist brokerages...
Insurer called to account after payment misses mark
06 August 2025
An insurer must make a second $47,000 payout after it put a motor policyholder’s claim settlement into the inaccessible bank account of a liquidated company...
INsight podcast: NSW reignites strata commissions debate
06 August 2025
The NSW government's inquiry into the impact of banning strata managers from accepting insurance commissions is the main topic debated on the latest Insurance News podcast...
Moderate pay rises ‘no longer cut it’ for industry workers
05 August 2025
Only 58% of insurance and banking employees are satisfied with their salaries, recruiter Hays says...
Research ‘strengthens argument’ for ditching tax
05 August 2025
A study has found fresh evidence that backs the case for scrapping insurance taxes...
Chubb appoints Australia, NZ claims head
05 August 2025
Matthew Dick has become Chubb head of claims for Australia and New Zealand, taking over from Michael Babington, who has taken a similar role in Europe, Middle East and Africa...
Robot wars: policyholder wins machinery damage dispute
05 August 2025
A business will be covered for damage to machinery it owned, despite the company that hired and operated it failing to follow all safety instructions...
Allianz to merge two key divisions
01 August 2025
Allianz Australia will combine its personal injury and commercial divisions from the start of October...
More financial lines leaders to leave Aon for Willis
01 August 2025
Another three experienced Aon Australia employees are set to join rival international broker Willis...
Vero extends gold run at Mansfield Awards
01 August 2025
Vero won three prizes at last night’s Mansfield Awards, including a sixth consecutive Gold Mansfield for overall claims excellence...
Policyholder fumes over dry clean claim, but AFCA backs insurer
01 August 2025
A landlord who waited a year to lodge a claim for damaged quilts has lost a dispute with her insurer over her excess payment...
ICA probe to detail fraud menace facing industry
31 July 2025
The Insurance Council of Australia has commissioned an independent forensic investigation to reveal the scale of undetected claims fraud...
Southern Cross pays $1m after discount breach
31 July 2025
New Zealand travel insurer Southern Cross Benefits has paid $NZ1.1 million ($1.01 million) to the Crown after admitting breaches of fair dealing laws...
Ex-regulator Kell to oversee life code review
31 July 2025
A review of the voluntary Life Insurance Code of Practice will start on October 1, focusing on the effectiveness of changes made to its rules and standards in 2023...
AFCA backs insurer in row over pet payout
31 July 2025
Claimants have lost a dispute over their dog’s medical costs after the industry complaints authority found PetSure correctly capped its payout at $2600...
Aon execs set for Willis switch
30 July 2025
Two long-serving Aon Australia executives will join Willis as the battle for experienced broking talent continues...
Insurer, state link up on AI-driven storm monitor
30 July 2025
Suncorp will help develop an AI-powered severe storm warning system under a disaster resilience partnership with the Queensland government...
Steadfast buys quick-quoting Insurebot
30 July 2025
Steadfast has acquired Brisbane-based Insurebot, which has developed technology that speeds the quoting process for brokers advising domestic clients...