AFCA rules on payout recipient after ex files complaint
21 August 2025
The financial services ombudsman has rejected a man’s bid for a car damage payout after the policyholder – his ex-wife – blocked his access to the cash...
Daily
Call for pool upgrade as Brisbane redraws flood maps
20 August 2025
Mapping that shows an increased number of Brisbane properties at risk of flood underscores the case for expanding the cyclone reinsurance pool, according to a consumer group...
NTI appoints customer chief after leadership change
20 August 2025
NTI head of insurance risk and reinsurance Andrew Kidd has become chief customer officer, replacing Janelle Greene, who took over as CEO last month...
Paint company sees red, but AFCA backs claim snub
20 August 2025
A paint manufacturer has been denied a payout after its product “turned to gel”, because the complaints authority has found contamination or incorrect ingredients were to blame...
INsight podcast: talking tech, profits and premiums
20 August 2025
Bumper profits reported by IAG and Suncorp are the main focus of the latest Insurance News podcast...
Watchdog finds persistent failings in direct life sales
19 August 2025
The corporate regulator has warned the life industry over direct sales practices after a review found “notable deficiencies” remain despite a crackdown following the Hayne royal commission...
Howden NZ names new chief in leadership shake-up
19 August 2025
Chris Hughes has been appointed CEO of Howden New Zealand, replacing Nigel Wallace...
Curium compliance summit to share ‘lived experiences’
19 August 2025
Compliance specialist Curium will hold an inaugural conference at Sydney Opera House that explores risk-shaping trends and hears from professionals who have “been in the trenches”...
AFCA backs homeowner on storm damage claim
19 August 2025
A property owner will be covered for storm damage after the complaints authority rejected her insurer’s assessment that wear and tear was to blame...
Steadfast agencies review leads to departures
15 August 2025
Three Steadfast Underwriting Agencies managers have been made redundant following a review and “realignment” of the business...
Judges wave away Ruby Princess appeals
15 August 2025
The Federal Court has rejected appeals by a Ruby Princess cruise passenger and the tour operator over the Covid-19 outbreak on the ship in 2020...
Truckie pocketed $75k injury compensation while working
15 August 2025
A truck driver who falsely claimed workers’ compensation has been ordered to repay more than $75,000 to Victorian authorities and fined $5000 without conviction...
Fast car: motorist loses clash over replacement vehicle
15 August 2025
A motor policyholder who rushed to buy a new car on the assumption his damaged one would be written off has lost a bid for reimbursement of associated costs...
Bank sale, hazard reprieve lift ‘disciplined’ Suncorp
14 August 2025
Suncorp’s full-year net profit grew 52.3% to $1.82 billion, driven by lower than expected natural hazard costs and one-off gains from the sale of its Australian bank and New Zealand life businesses...
ICA backs Victorian resilient homes push
14 August 2025
The Insurance Council of Australia has welcomed recommendations from a Victorian inquiry that include establishing a resilient homes scheme similar to those in NSW and Queensland...
ASIC sues super fund manager over breach reporting
14 August 2025
The corporate regulator is taking Mercer Super to court alleging a systemic failure to report its investigations into member services...
Traveller denied payout after illness blamed on covid case
14 August 2025
A cruise passenger who was hospitalised with a respiratory tract infection will not be covered for his losses because the illness was found to be exacerbated by coronavirus...
IAG profit climbs as RACQ deal nears finish line
13 August 2025
IAG has reported a 51.3% jump in annual net profit to $1.36 billion and says its RACQ insurance acquisition should be completed at the start of next month...
Envest-backed truck fleet agency ready to roll
13 August 2025
Broking giant Envest Group will launch heavy motor agency TLI Underwriting at the end of this month...
Car owner denied payout after one crash too many
13 August 2025
A driver will not be covered for car damage after her insurer found she was involved in two collisions with another vehicle...