All hail: AFCA finds holes in partial payout for dent claim
28 August 2025
A car owner has won a hail damage dispute after his insurer said he should lodge individual claims for each dent not covered under its partial settlement...
Daily
Steadfast names broker network head
27 August 2025
Experienced broking executive Stella Pruscino has joined Steadfast as its new head of broker network...
Workers’ comp rehab costs spiral
27 August 2025
The cost of services from NSW’s 105 approved workplace rehabilitation providers has soared 68% over three years amid a rise in psychological injury claims and referrals...
Power boost leaves car theft claim on the scrapheap
27 August 2025
A policyholder whose Holden Commodore was stolen from a hospital car park will not be covered for the loss because she did not tell her insurer about modifications to the vehicle...
INsight podcast: is government getting it wrong on housing?
27 August 2025
Two government announcements on housing that have displeased insurers are the main focus for the panel on the latest Insurance News podcast...
Home loan scheme to push up prices, punish low earners: ICA
26 August 2025
A scheme to slash demand for lenders’ mortgage insurance will inflate home prices and make it harder for lower-income earners to buy property, insurers warn...
AUB earnings jump in ‘pivotal year’
26 August 2025
AUB Group’s full-year underlying net profit increased 17.1% to $200.2 million as acquisitions and existing businesses supported gains across its divisions...
Johns Lyng result ‘speaks to power of strategy’
26 August 2025
Johns Lyng Group has reported earnings in line with revised guidance, supported by its core insurer-focused building services, steps to increase sales and a cost reduction program...
Insurer rapped over payout to vulnerable mother
26 August 2025
RACQ Insurance must increase a house fire payout to a vulnerable customer after the complaints authority found flaws in its claim handling...
Broking leaders honoured at ANZIIF awards
22 August 2025
Steadfast co-founder and CEO Robert Kelly and Insurance Advisernet founder and chairman Ian Carr won lifetime achievement honours at the Australian and New Zealand Institute of Insurance and Finance awards last night...
ASIC ‘remains on front foot’ after insurer crackdowns
22 August 2025
The corporate regulator anticipates more significant enforcement outcomes this year and says successful court results highlight “the critical need” for the insurance industry to be transparent and accurate when selling and promoting products...
Helia braces for premium hit as bank contracts near end
22 August 2025
Helia Group has warned its outlook remains tough after today announcing a rise in earnings for the June half...
Ombudsman backs insurer over additional excess
22 August 2025
A claimant who challenged his insurer’s imposition of an additional $2000 excess on his property policy because of his claims history has lost a dispute before the complaints authority...
‘No easy answers’ on affordability: APRA chair
21 August 2025
The prudential regulator says home insurance affordability is still a “problematic area” despite a recent moderation in reinsurance costs...
Marsh sees mixed market in medical sector
21 August 2025
Increased insurer competition is reducing many healthcare liability premiums, but underwriters remain cautious in higher-risk areas, according to a Marsh mid-year update...
Insurtech founder wins top actuary honour
21 August 2025
Iris Lun, co-founder of insurance comparison platform 10Life, has been named actuary of the year by the profession’s peak body...
AFCA rules on payout recipient after ex files complaint
21 August 2025
The financial services ombudsman has rejected a man’s bid for a car damage payout after the policyholder – his ex-wife – blocked his access to the cash...
Call for pool upgrade as Brisbane redraws flood maps
20 August 2025
Mapping that shows an increased number of Brisbane properties at risk of flood underscores the case for expanding the cyclone reinsurance pool, according to a consumer group...
NTI appoints customer chief after leadership change
20 August 2025
NTI head of insurance risk and reinsurance Andrew Kidd has become chief customer officer, replacing Janelle Greene, who took over as CEO last month...
Paint company sees red, but AFCA backs claim snub
20 August 2025
A paint manufacturer has been denied a payout after its product “turned to gel”, because the complaints authority has found contamination or incorrect ingredients were to blame...