AFCA sides with travel insurers over missing jewellery
09 September 2025
The financial services ombudsman has backed two travel insurers in disputes over their sublimits on payments for lost jewellery...
Daily
Add-on specialist Eric ‘brought down by complaints volume’
05 September 2025
An administrators’ report has shed light on the reasons behind Eric Insurance’s failure, ahead of a meeting of creditors on September 16...
High Court decision ‘impacts viability’ of credit hire industry
05 September 2025
The High Court has refused an application by a credit hire company for special leave to appeal a significant ruling that favoured motor insurers, bringing a closely watched case to its conclusion...
ICA urges state to axe tax in bid to build more homes
05 September 2025
The Queensland government should dump its 9% general insurance tax, industry has told an inquiry into lifting productivity in the construction sector...
Ombudsman rejects fraud allegation after car crash claim
05 September 2025
A motor policyholder who was accused of claims fraud will receive a payout after winning a dispute before the industry ombudsman...
Car crimewave hits Victoria as other states cut theft claims
04 September 2025
The number of motor vehicle theft claims fell across the country last financial year – except for in Victoria, which suffered a record increase...
Conspiracy claim rejected after Uber flattened rival
04 September 2025
Ride-share giant Uber did not engage in an unlawful conspiracy when “crushing” a rival company after launching illegally in Australia, a court has found...
AI, third-party risk and governance on APRA radar
04 September 2025
The Australian Prudential Regulation Authority is stepping up monitoring of emerging threats such as misuse of artificial intelligence, executive director of cross-industry risk Chris Gower says...
Battered traveller loses dispute over root cause of missing teeth
04 September 2025
An assault victim has lost his bid for a dental treatment payout because the teeth he lost in an attack by five men were found to have pre-existing problems...
Gallagher Re to buy Steadfast reinsurance broker
03 September 2025
Gallagher Re has moved to acquire Steadfast’s reinsurance broking joint venture...
ICA responds to concern over SME cyber take-up
03 September 2025
Insurers have sought to explain barriers to SMEs taking up cyber cover after the federal government flagged possible intervention...
Insurer made to pay after claimant’s home ‘ruined’
03 September 2025
The dispute authority has told Allianz to pay the maximum penalty for non-financial losses and make further settlements after mishandling a homeowner’s storm damage claim...
INsight podcast: interpreting APRA's industry statistics
03 September 2025
The quarterly APRA statistics and insurer profitability in the householders line is the main topic of discussion on the latest Insurance News podcast...
Strata manager group to phase out commissions
02 September 2025
Strata Community Association NSW will begin phasing out insurance commissions for managing agents from the start of next year amid a regulatory focus on transparency...
Industry tells AFCA to strike balance in claims rows
02 September 2025
Insurers and consumer advocates have raised concerns at the industry ombudsman’s proposed new approach to claims disputes...
Lion steps up professional lines push with Steadfast hire
02 September 2025
Lion Underwriting has hired Chris Edwards as head of professional lines, as the agency pursues growth in the area...
Ombudsman backs insurer as feathers fly over ‘nuisance’ cockatoos
02 September 2025
A landlord who claimed for more than $100,000 of property damage caused by “frantic” cockatoos has lost his bid for a payout because his policy will not respond to the birds’ barrage of attacks...
Household line ‘on right trajectory’ as industry profit climbs
29 August 2025
The industry’s after-tax profit from continuing operations was $2.31 billion in the June quarter, as the closely watched householders line returned to the black with an underwriting gain of $713 million...
Steadfast earnings rise as group targets more US growth
29 August 2025
Steadfast’s underlying net profit has risen 17.2% to $295.5 million, underpinned by Australian and New Zealand broking and agencies as the business expands its US operations...
Parched regions face elevated bushfire risk
29 August 2025
Parts of Australia’s east and west face heightened bushfire risk this spring as long-term rainfall deficiencies persist in southern SA, Victoria, Tasmania and western WA...