Daily
Caravan park hit by covid closure wins BI cover dispute
22 November 2023
A caravan park on the outskirts of Tamworth that was closed to tourists due to a covid outbreak has won a dispute over business interruption cover...
Government commits $587 million to ‘bold and ambitious’ cyber strategy
22 November 2023
Almost $600 million has today been pledged to beef up Australia’s cyber security to 2030, including plans for “no-fault, no-liability" ransomware reporting obligations for business...
QBE veteran Ross Vinen dies
22 November 2023
Melbourne-based insurance expert Ross Vinen has died. Mr Vinen, known as Rosco, held various senior management and underwriting positions, specialising in liability insurance, over a career spanning 46 years...
INsight podcast: relief at last from ESL hell
22 November 2023
The NSW Government's surprise announcement on its plans to abolish the Emergency Services Levy is the main talking point on the latest Insurance News podcast...
Innovation needed as mitigation offers ‘cold comfort’: Business NSW
21 November 2023
Business NSW has called for the development of innovative insurance products that can deliver affordability and claim handling benefits, given slow-moving risk reduction reforms offer “cold comfort” for firms facing immediate cost and cover pressures...
IAG creates EM role to transform complaints handling with AI
21 November 2023
IAG has appointed Jacqueline Rush to the newly-created role of EM Customer Relations, Regulatory and Transformation, responsible for overhauling IAG’s complaints system using new technology...
Insurers agree to co-fund financial counselling scheme
21 November 2023
The Insurance Council of Australia says the industry is participating in a $30 million co-funding agreement led by the Commonwealth to expand the provision of financial counselling services...
'Unreasonable': AFCA orders insurer to complete delayed home repair
21 November 2023
An Australian Financial Complaints Authority ruling has "compelled" an insurer to complete home repairs within two months, and awarded the claimant $5000 for delays that left his property uninhabitable for more than a year...
NSW to appoint insurance monitor in ESL reforms
17 November 2023
The NSW Government says it will appoint an insurance monitor to ensure companies don’t keep premiums at elevated levels once the Emergency Services Levy is removed under proposed reforms...
Suncorp warns blocked bank sale would hit innovation, tech upgrades
17 November 2023
Suncorp says insurance product innovation, a multi-year technology strategy and benefits that could ease pricing pressures could be undermined if the proposed sale of its banking division to ANZ is blocked by the regulators...
Consumer group backs flood reinsurance pool investigation
17 November 2023
The government should examine creation of a federal flood reinsurance pool to tackle unique complexities associated with the peril, the Australian Consumers Insurance Lobby says...
Insurer not required to cover 'reckless and unsafe' driver
17 November 2023
A driver who crashed his car in a single-vehicle accident has lost his appeal to overturn his insurer’s claim denial after it cited unroadworthy vehicle and reckless driving exclusions...
Suncorp-backed report makes case for ‘assisted relocations’
16 November 2023
Suncorp has released a discussion paper on “assisted relocations” of communities in catastrophe-prone areas, in collaboration with Natural Hazards Research Australia...
Mark Senkevics departs Swiss Re
16 November 2023
Swiss Re’s former Australia and New Zealand operations head Mark Senkevics has departed the reinsurer and is now on the advisory board at insurtech RETJA...
Insurer liable for bank’s misleading explanation of policy to elderly traveller
16 November 2023
An elderly man who lodged a claim for severe injuries suffered by his wife during a vacation has won his dispute against his insurer after the Australian Financial Complaints Authority found he had been misled into believing he was covered...
INsight podcast: never-ending disclosure debate
16 November 2023
The long-running saga of the broker code and section 6.1 on commissions disclosure is the main focus of the latest Insurance News podcast...
Macquarie makes ‘substantial’ investment in Envest
15 November 2023
Ardonagh-owned Envest Group says it has secured a “substantial” investment from Macquarie Group to further grow its presence in the Australian insurance distribution sector...
AEI reveals succession plan with new CEO
15 November 2023
AEI Insurance Broking Group has promoted Noel Kelly to the role of MD and CEO, effective from next year...
Canopius Asia Pacific head Mark Newman appointed UK CEO
15 November 2023
Canopius Group Asia Pacific CEO Mark Newman has been appointed to lead the company’s UK business, effective from the start of next year...
If a tree falls, is it impact damage or storm?
15 November 2023
Homeowners who sought cover after a falling tree damaged their boat and nearby structure have been awarded $205,449 for their losses following a decision by an Australian Financial Complaints Authority panel...