Policyholder scores a maximum in roof damage dispute
26 September 2025
A homeowner has won a $631,500 payout – the most allowed under dispute laws – after “methodically” proving his roof damage was accidental as defined by his policy with QBE...
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Mulino to weigh lessons from European flood schemes
25 September 2025
Australia will examine international flood cover schemes as difficulties obtaining insurance increase at the high-risk end of the market, Financial Services Minister Daniel Mulino says...
No loyalty tax on our customers, Suncorp chief says
25 September 2025
Suncorp customers are not charged a “loyalty tax” for staying with the insurer, CEO Steve Johnston said today in response to a shareholder question on affordability...
Traumatic drink-drive Uber trip ruled an accident
25 September 2025
A passenger in an Uber car driven by a drunk man has won a dispute in his bid to receive benefits for psychological injury...
AFCA backs 60% price hike after insurer revamps risk analysis
25 September 2025
A homeowner who accused an insurer of “blatant price gouging” when his premium increased by 60% has lost a dispute after the complaints authority found the rise was due to appropriate commercial factors...
Marsh fills risk management, claims leadership roles
24 September 2025
Marsh has appointed Scott Eccleston as Pacific head of risk management and recruited former QBE executive Jonathon Fox to fill a new position as Asia-Pacific head of claims operations...
Digital logbook to stop property insurers ‘guessing at risk’
24 September 2025
Construction compliance platform Quipex says it has created a digital tool to store building maintenance records and fill a “data black hole” that is driving up property premiums...
Ombudsman pumps up Porsche payout
24 September 2025
A Porsche owner has secured a bigger theft payout after disputing his insurer’s valuation for his sports car...
INsight podcast: ideas flood in from European delegation
24 September 2025
The insurance delegation to Europe and its findings are the main topics of discussion on the latest Insurance News podcast...
No rush to rethink pool pricing, Alfred review finds
23 September 2025
A reinsurance pool pricing review that examined Cyclone Alfred impacts has found it would be premature to raise premiums for climate change trends in the absence of scientific clarity and model signals...
Ando makes leadership changes
23 September 2025
Ando Insurance CEO John Lyon will become executive chair of the New Zealand underwriting agency’s board, and will be succeeded by COO Therese Singleton...
NIBA remembers ‘family man, trusted colleague’ Greg Vlahos
23 September 2025
National Insurance Brokers Association president Nick Cook has paid tribute to “distinguished broking leader” Greg Vlahos, who died over the weekend...
Insurers warned over aged care liability reforms
23 September 2025
Aged care providers face increased risk under laws that take effect on November 1, with implications for long-tail liability products, industry and legal experts say...
IAG-RAC deal 'could remove competitive constraint’
19 September 2025
IAG will face less pressure to compete on “price, quality and service” if its proposed acquisition of RAC Insurance is approved, a motor trades body has warned...
Climate risk report ‘gives better view of challenges’
19 September 2025
The National Climate Risk Assessment raises important issues around the protection gap and risks such as coastal inundation, Finity principal Rade Musulin says...
ASIC chair Longo to depart next year
19 September 2025
The federal government is searching for a new Australian Securities and Investments Commission chair after Joe Longo said he would not seek reappointment next year...
Insurer in hot water after flexi-pipe dispute
19 September 2025
Suncorp must pay homeowners $155,359 plus compensation after it wrongly denied liability for damage caused by a burst flexi-hose...
Envest secures majority stake in Blue Zebra
18 September 2025
Envest Group has taken a majority stake in Blue Zebra after acquiring Youi’s 36.9% equity interest in the underwriting agency...
Court rejects bid for damages over premium hike
18 September 2025
Strata complex owners have won a $1 million damages lawsuit after a burst water main flooded their townhouses, but they have lost an argument involving their increased insurance premiums...
Slimming drugs tipped to ‘reshape mortality trends’
18 September 2025
Widespread adoption of weight-loss drugs used in products such as Ozempic could reduce death rates in coming decades, reversing a trend of rising obesity that has stalled life expectancy progress across developed markets, Swiss Re says...