The Broker
Code compliance report calls for remediation improvements
02 November 2023
The Insurance Brokers Code Compliance Committee says subscribers need to improve the quality and efficiency of breach remediation activities, raising concerns about survey data showing a “concerning lack of detail” about actions taken...
AUB ‘strong momentum’ continues in first quarter
02 November 2023
AUB Group’s strong momentum has continued in the first quarter with “particularly pleasing” performance in agencies and New Zealand, CEO Mike Emmett has told the annual general meeting...
Tysers to pay $73 million to US justice department over Ecuador conduct
02 November 2023
AUB’s Tysers Insurance Brokers has agreed to pay the US Department of Justice $US46.589 million following an investigation into the conduct of business in Ecuador...
Markel targeting brokers after key appointments made
02 November 2023
Markel has written some business with its broker partners since the launch of its Australian operations a few weeks ago and will ramp up its activities next year, having already filled most of the local leadership positions...
Tributes flow for Insurance Advisernet AR Robert Di Pasquale
02 November 2023
A funeral service will be held in Melbourne tomorrow for broker Robert Di Pasquale, who died last week aged 64 from pancreatic cancer...
Bellrock expands Victorian presence
02 November 2023
Melbourne-based Ben Gair has been appointed Director at Bellrock as the risk advisory firm expands its presence in Victoria...
‘More than a broker’: NIBA President urges industry to embrace advisory role
26 October 2023
Addressing the theme of the National Insurance Brokers Association Convention “Reimagine – Think Differently”, NIBA President Gary Okely highlighted potential limitations around perceptions of the term “broker”, arguing that the modern intermediary offers a much broader range of risk advisory services to clients...
Brokerage raises generative AI concerns
26 October 2023
Honan has flagged dangers of using generative artificial intelligence tools such as ChatGPT to provide advice to customers, citing potential impact on insurance coverage...
Brokers share concerns in Insurance News survey
26 October 2023
The 2023 Insurance News Wellness Survey received rare insight from brokers who told us in raw terms of current conditions in the insurance broking sector...
‘Intelligent, personable and articulate’: claims specialist dies
26 October 2023
Bellrock Claims Specialist Mathew Pain died on October 23, aged 50. He was recently diagnosed with cancer and receiving treatment in Sydney...
Making a difference in a hard market: broker to the rescue on school camps
26 October 2023
In the current hard market, a broker can make the world of difference for businesses finding it tough to secure insurance. For one school camp park operator, whose insurance struggle was mentioned in a recent ABC News article, the business is now able to host camping activities after a broker referral...
CHU tech integration to streamline claims management
26 October 2023
Strata specialist CHU says an innovative technology platform integration will allow real-time visibility on claims repairs and streamline the process...
Pen appoints Chief Underwriting Officer
26 October 2023
Pen Underwriting has promoted Lenu Lukose to the position of Chief Underwriting Officer...
Brokers’ increasing workload ‘should be recognised’
19 October 2023
Brokers are battling heavier workloads as the hard market persists and claims from record-breaking climate catastrophes are worked through, the National Insurance Brokers Association Convention heard...
Pro-active risk approach makes difference in tough sectors: Marsh
19 October 2023
Prescribed burning contractors are an example of where risk management and clear information can lead an underwriter to provide cover for a sector after perceptions have been changed, Marsh broker and risk adviser Stephanie Schutte says...
Brokers supporting vulnerable clients ‘not a tick-box exercise’
19 October 2023
Measures to identify and support vulnerable clients must be embedded in brokers’ operations, a compliance expert says...
Broker wins dispute over P-plater’s $140,000 motor claim
19 October 2023
A driver whose motor claim was denied because she had not disclosed she was on a probationary licence has lost a dispute with her broker...
Probitas Pacific launches professional indemnity products
19 October 2023
Probitas Pacific has launched a suite of professional indemnity products backed by Lloyd’s underwriting capacity...
Howden Ventures to provide capacity for start-ups, innovation
19 October 2023
Howden has formed a venture with £500 million of Lloyd’s underwriting capacity to support the development and fast-tracking of solutions for new and emerging risks...
Steadfast partners with Indigenous Advisor for reconciliation initiatives
19 October 2023
Steadfast has announced it will partner with Indigenous Advisor Sean Gordon to help guide the firm as it explores the next stage of its reconciliation commitments...