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Flood refusals to spark complaints

28 March 2011

The Financial Ombudsman Service says flood-related complaints are expected to rise as insurers send out refusal notices…

ICA chief in post-floods webcast

28 March 2011

Insurance Council of Australia CEO Rob Whelan will answer brokers’ questions when he appears in a national webcast on Wednesday afternoon…

Agents see first signs of hardening market

21 March 2011

Major underwriting agency SRS is experiencing a four-fold increase in slips being directed to it by brokers – a reliable indication that the market is hardening in the wake of disasters…

More BI claims from Queensland floods

21 March 2011

While many Brisbane businesses had flood cover, brokers are finding more claims are coming in from business interruption policies…

Christchurch earthquake: EQC fund won’t run dry

21 March 2011

The NZ Earthquake Commission maintains it will have enough cash to cover damage claims from the February 22 Christchurch earthquake, despite reports the fund has been “hollowed out”…

Flood: Ombudsman to use hydrology reports

14 March 2011

Hydrology reports commissioned by the Insurance Council of Australia for the Queensland floods will also form the basis of the Financial Ombudsman Service’s rulings, according to Chief Ombudsman Colin Neave…

QBE payout may set precedent

14 March 2011

QBE has been forced to pay a flood damage claim because the product disclosure statement was not handed to the customer at the time the policy was sold…

Flood-damaged cars can be insured

14 March 2011

Road accident experts say flood-damaged cars can be dangerous, but motor insurers say they will cover flood-affected vehicles if they have passed the roadworthy assessment process…