Daily
$100,000 sanction 'now an option' as insurer code breaches soar
20 April 2023
A community benefit payment of up to $100,000 is now available to be imposed on insurance providers for “egregious” breaches of the General Insurance Code of Practice, as record numbers of breaches are reported...
Government assists families left uninsured by Porter Davis
20 April 2023
The Victorian Government says it will compensate around 560 families left uninsured because liquidated property firm Porter Davis did not take out Domestic Building Insurance, breaching its obligations...
Queensland boosts coastal hazards resilience funding
20 April 2023
The Queensland Government has boosted funding for councils to better protect communities from climate change-induced coastal hazards such as storm tide inundation and erosion...
Consumer entitled to refund for 'mis-sold' consumer credit policy
20 April 2023
A complainant who sought a refund for premiums he paid for a Consumer Credit Insurance policy has won his dispute after it was found there were "elements of misrepresentation"...
ICA welcomes decision to scrap Warragamba Dam raising
19 April 2023
The Insurance Council of Australia has welcomed NSW Labor Government comments affirming that it won’t proceed with a project to raise the height of the Warragamba Dam wall...
Deloitte to review insurer response to record 2022 floods
19 April 2023
The Insurance Council of Australia has appointed Deloitte to undertake an external review into the insurance industry’s response to record floods that struck Queensland and NSW early last year, and identify what could be improved in responses to future extreme weather events...
Property owner wins storm claim dispute over leaking skylight
19 April 2023
A homeowner who challenged his claim denial after torrential rain damaged his home has won his dispute following an Australian Financial Complaints Authority decision...
INsight podcast: Ilsa and the great escape
19 April 2023
A near miss from Cyclone Ilsa is the main topic of conversation on the latest episode of the Insurance News podcast...
ACCC delays Suncorp bank sale decision until July
18 April 2023
The Australian Competition and Consumer Commission will delay a decision on the sale of Suncorp’s bank to ANZ until late July after seeking extra time to complete an assessment...
Crash repairer AMA cuts guidance on labour, costs impacts
18 April 2023
Crash repairer AMA Group has cut its earnings guidance due to labour shortages, and as many industry contracts still don’t adequately reflect inflation pressures or increasing repair severity...
M&A insurers face buyers' market
18 April 2023
Insurers of mergers and acquisitions (M&A) are lowering their premiums and sweetening policy terms to win deals as eight cover providers often vie for the same business, the latest WTW M&A Insurance Australasian Report says...
Storm claimant loses dispute after failing to address structural defects
18 April 2023
A homeowner whose property was damaged after being inundated with water will not be compensated after a dispute ruling backed her insurer’s decision to decline the claim...
AIG names Colahan as regional president
14 April 2023
Chris Colahan has been appointed AIG Asia Pacific Regional President, a role that encompasses oversight of the Australian business...
NZ Fire and Emergency proposes 13% levy hike to cover shortfall
14 April 2023
Fire and Emergency New Zealand has proposed a 12.8% increase in the levy on insurance policies to cover a funding shortfall caused by salary increases flowing from a collective wages agreement with firefighters...
High Court rejects SunWater Wivenhoe dispute appeal application
14 April 2023
The High Court has rejected a SunWater appeal application filed after lower courts found insurers were entitled to decline a claim related to Somerset and Wivenhoe dam operations in 2011, when torrential rain in Queensland led to flooding...
Family wins travel insurance dispute over pregnancy exclusion
14 April 2023
Travellers who cancelled their trip due to their daughter’s health emergency will be reimbursed for their losses after winning their claims dispute against their insurer...
Crawford Australia President to retire at year-end
13 April 2023
Crawford & Company Australia President Tim Jarman will retire at the end of December, following a four-decade insurance career...
Category 5: WA braces for Cyclone Ilsa tonight
13 April 2023
WA residents in the 700 kilometres south of Broome down to Whim Creek are bracing for Severe Tropical Cyclone Ilsa, which is expected to cross the coast between Port Hedland and Wallal Downs tonight or early on Friday as a category 5 system...
AFCA renews CEO term as compensation hits $1 billion
13 April 2023
David Locke has been reappointed Chief Ombudsman and CEO at the Australian Financial Complaints Authority for another five-year term, the board announced today...
Homeowner wins fire dispute after insurer alleges fraud
13 April 2023
A claimant whose property was severely damaged by fire will be compensated after successfully challenging an insurer’s decision to decline the claim over allegations of fraud...