‘Shifting gear’: AI rollout speeds Suncorp claim reviews
12 June 2025
Suncorp has introduced an AI claims summary tool across its operations and says almost all roles will soon use the technology...
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Tower confirms CEO role, teams with Sedgwick
12 June 2025
Paul Johnston has been appointed CEO at New Zealand insurer Tower...
UK insurers welcome flood protection cash splash
12 June 2025
The UK government has pledged £4.2 billion ($8.72 billion) over three years to “build and maintain flood defences” – but the insurance industry wants more...
Car owner loses payout bid after husband’s crash
12 June 2025
A car owner who claimed for an accident that happened when her husband was using the vehicle will not receive a payout after her insurer found the man was not listed as a driver on her policy...
CEO leaves as Helia ‘navigates new landscape’
11 June 2025
Helia Group has appointed an interim replacement for Pauline Blight-Johnston, who is standing down after more than five years as CEO and MD...
Johns Lyng confirms takeover offer
11 June 2025
Johns Lyng Group has confirmed Pacific Equity Partners has made an indicative takeover proposal and is taking a closer look at company data before a possible firm offer...
NTI customer chief takes wheel as boss eyes retirement
11 June 2025
Transport and logistics insurer NTI says chief customer officer Janelle Greene will become CEO from July 1...
Beyond the Buzzwords: Insurance News launches insurtech event
11 June 2025
Insurance News has partnered with Insurtech Australia to host a full-day event packed with practical insights on technology innovation...
Johns Lyng in trading halt amid takeover ‘speculation’
10 June 2025
Johns Lyng Group shares entered a trading halt today after a newspaper reported it has received a takeover approach from Pacific Equity Partners...
McLarens fills Australian MD position
10 June 2025
Global claims services provider McLarens has recruited Torben Bell to be MD of its Australian operations...
Trowbridge honoured for career of ‘significant influence’
10 June 2025
Insurance consultant John Trowbridge has been recognised in the King’s Birthday Honours for services to business, the risk management sector and the actuarial profession...
AFCA rejects driver’s non-disclosure excuse
10 June 2025
A motor policyholder has lost his bid to have a claim denial overturned after arguing he failed to tell his insurer about a driving-related good behaviour bond because of his learning disability...
ATC expands with Sterling acquisition
06 June 2025
ATC Insurance has acquired specialist underwriting agency and wholesale broker Sterling Insurance for $33.2 million...
NSW workers’ comp reforms sent for second inquiry
06 June 2025
The NSW Workers Compensation Legislation Amendment Bill has failed to pass the state’s upper house and been referred back to a committee for another inquiry and report...
Consumer lobby demands ‘real progress’ on expert reports
06 June 2025
The Australian Consumers Insurance Lobby has again pressed for better oversight of expert reports after the corporate regulator published its latest claims handling review...
AFCA rejects deterioration decision on camper damage
06 June 2025
A camper trailer owner who claimed for water and mould damage will be covered after her insurer failed to show her policy’s wear and tear exclusions applied...
Judges reject ASIC appeal in unfair terms case
05 June 2025
A court has upheld a decision in favour of Auto & General regarding unfair contract terms, dismissing an appeal by the corporate regulator...
Industry ‘risks compliance breaches’ over claims handling flaws
05 June 2025
The corporate regulator says insurers risk breaching their licence obligations unless more is done to address claims handling weaknesses listed in its latest industry review...
Johnston renews mitigation call after NSW ‘devastation’
05 June 2025
Suncorp CEO Steve Johnston has called for renewed commitments to resilience and mitigation funding after visiting flood-hit Port Macquarie...
Motor modifications prove costly for policyholder
05 June 2025
A car owner whose claim was denied and policy cancelled over a failure to disclose modifications to his vehicle has lost his bid to have the decision overturned...