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Regulatory & Government

Canberra revises flood risk mapping

10 December 2018

A Canberra flood mapping overhaul has updated the risk assessment for a one-in-100 year event, reducing uncertainty and allowing insurers to fine-tune premiums…

EML secures ACT workers’ comp deal

10 December 2018

EML will provide workers’ compensation services for the ACT Government’s self-insurance program under a four-year deal signed last week…

Exclusions, conditions drive early AFCA complaints

10 December 2018

Claim denials due to exclusions and conditions topped the list of general insurance matters reported to the Australian Financial Complaints Authority in its first month of operation…

icare funds wheelchair tech

10 December 2018

State insurer icare is funding an innovative sensor-app platform to improve life for NSW wheelchair users…

ACCC submits northern Australia report

03 December 2018

The Australian Competition and Consumer Commission has submitted an interim report from its northern Australia insurance inquiry to the Federal Government, a spokeswoman has confirmed…

WA wants national smash repair probe

03 December 2018

MPs in WA have called for an Australian Competition and Consumer Commission inquiry into claims of “market abuse” involving insurers in the smash repair industry…

Insurers complete transition to AFCA

03 December 2018

All insurers that were members of the Financial Ombudsman Service have successfully shifted to the Australian Financial Complaints Authority, a spokeswoman for the new dispute body says…

CBA faces new wave of credit cover remediation

26 November 2018

Commonwealth Bank is still processing remediation for customers mis-sold consumer credit insurance and is reviewing an EY paper that may lead to further payments, the Hayne royal commission heard last week…

ASIC weighs action on CBA, ClearView breaches

26 November 2018

The Australian Securities and Investments Commission has flagged enforcement action against Commonwealth Bank and ClearView as it takes a tougher approach to breaches…