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Xceedance urges insurers to retain human touch

02 May 2022

Insurers need to find the right balance between digital engagement and a more personal, voice-to-voice customer experience when catastrophes strike, Xceedance Australia Associate VP of Client Solutions Francine Davis says...

NRMA-backed resilient home project launched

02 May 2022

The Bushfire Building Council of Australia has launched FORTIS House, a resilient home building project it has been working on in collaboration with NRMA Insurance and other partners...

Cyber extortion debuts on list of top executive worries

26 April 2022

Cyber attack, data loss and cyber extortion have been ranked as the top three risks for directors and officers in Australasia by a significant margin, with regulatory risk coming in at number four, according to the latest Directors’ Liability Survey from Willis Towers Watson and law firm Clyde & Co...

Australia has largest flood loss on record

26 April 2022

Zurich-based catastrophe data company Perils estimates insured losses from recent flooding in Queensland and NSW at $3.99 billion, taking over Brisbane’s 2011 event to be the largest flood loss on record for the Australian insurance industry...

In the latest edition of Insurance News magazine

26 April 2022

The lessons and challenges resulting from the catastrophic NSW and Queensland floods are the focus of the latest edition of Insurance News magazine, which has been mailed out to subscribers and will also be available online...

Suncorp lobbies secondary schools to teach financial literacy

26 April 2022

Suncorp is calling on governments to introduce financial literacy as a standalone course across all secondary schools after research found the current traditional maths approach is failing young Australians, particularly teenage girls...

Premium impact from floods is inevitable: KPMG

11 April 2022

The latest NSW/Queensland flood catastrophe, one of the worst to hit the east coast in recent years, will have an “inevitable” impact on premiums, KPMG Insurance Partner Scott Guse says...

Cost of floods hits $2.43 billion

11 April 2022

The Insurance Council of Australia now estimates the cost of recent east coast flooding at more than $2.43 billion from 173,346 claims lodged so far...

Class action BI cases deferred as High Court awaited

11 April 2022

Class action hearings related to business interruption insurance cover during the pandemic have been deferred while the process seeking High Court leave to appeal continues on the industry test case...

Lobby group seeks seat on cyclone pool board

11 April 2022

The board overseeing the new cyclone reinsurance pool should include policyholder representation from the Queensland region targeted by the new scheme, Northern Australia Insurance Lobby Co-Chairman Margaret Shaw says...

NZ Cyclone Dovi claims top $40 million

11 April 2022

Insurance losses from Cyclone Dovi, which traversed a swathe of New Zealand in February, have totalled $NZ44.43 million based on provisional claims...

Self-reported insurer code breaches up 27%

04 April 2022

The General Insurance Code Governance Committee says code subscribers reported 41,768 breaches during the 2020/21 financial year as the industry adjusts to new requirements in the latest version of the code...

'Covid wave' hits industry

04 April 2022

Significant numbers of insurance industry executives and staff around the country have been isolating with covid as Omicron levels rise...