Brokers flock to Auckland convention
23 August 2010
As many as 800 brokers and other industry professionals attended the Insurance Brokers of NZ annual Propel convention in Auckland last week, setting a new attendance record…
Local
Customer satisfaction slipping through the net
23 August 2010
Most Australian insurance websites – 75% – are failing to deliver the best possible response times for potential customers, according to software giant Compuware…
Car thefts closer to home
23 August 2010
New research shows more than half of vehicle thefts and car break-ins occur in the owner’s garage, driveway or a nearby street…
QBE wins ANZIIF’s insurer of the year award
16 August 2010
QBE has been named General Insurance Company of the Year at the Australia and New Zealand Insurance Industry Awards…
H1N1 virus risk abates
16 August 2010
The World Health Organisation says the deadly H1N1 swine flu virus has “largely run its course” and is now in the post-pandemic phase…
Union attacks Suncorp pay offer
16 August 2010
Suncorp has hosed down Finance Sector Union criticism of the company for imposing a four-year pay deal on employees with no guaranteed pay increases…
Apia most recommended brand
16 August 2010
A survey of customer experience outcomes in the motor and property insurance sectors has seen Suncorp brand Apia top the list of insurers customers would recommend…
Disaster work boosts insurers’ image
16 August 2010
The public image of insurance is improving, thanks to insurers’ performance following recent disasters – but some claimants are still in danger of “drowning in red tape”…
ANZIIF launches educational website
16 August 2010
The Australian and New Zealand Institute of Insurance and Finance has launched a website aiming to improve consumer understanding of insurance and risk management…
$20 million One.Tel claim goes back to NSW court
09 August 2010
A ruling last week by Australia’s top court has paved the way for failed phone company One.Tel to pursue CGU for $20 million…
Bushfires report urges insurer action
09 August 2010
The 2009 Victorian Bushfires Royal Commission has called on insurers to play their part in tackling underinsurance by making cover easier to understand and purchase...
Big insurers shun new aggregator
09 August 2010
Most of the major Australian car insurers have shunned new online car quote and premium comparison service Infochoice…
SA tornado claims bill low
09 August 2010
A tornado that ripped through the town of Penola in southeast SA last week isn’t expected to register on the scale of major insurance events…
Industry welcomes bushfires report
02 August 2010
The insurance industry has welcomed a recommendation by the 2009 Victorian Bushfires Royal Commission to axe the fire services levy in favour of a property-based fire funding model…
Adapt to survive, loss adjusters told
02 August 2010
Australasian Institute of Chartered Loss Adjusters President Ian McWalter has called on his members to get creative to meet competition from alternative service providers…
NRMA Insurance study reveals GPS danger
02 August 2010
Constantly glancing at a GPS while driving can significantly reduce driver attention and safety, while having it incorrectly positioned can create significant driver “blind spots”…
In insurance News (the magazine) this month
02 August 2010
Suncorp is on the move again, capitalising on its scale and using a unique strategy to slash costs and increase efficiencies…
Brokers report ‘modest increases’ in premiums
26 July 2010
A new survey of brokers has revealed most observed moderate increases of 1%-9% in commercial lines in the June 30 renewal period, while personal lines policies rose by 10%-30%…
Australian storm claims hit $2 billion
26 July 2010
Insured losses from the March storms in Melbourne and Perth have reached the $2 billion mark…
Insurers recognised at business awards
26 July 2010
A number of insurance businesses have won categories at this year’s Australian Business Awards…