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Apia most recommended brand

16 August 2010

A survey of customer experience outcomes in the motor and property insurance sectors has seen Suncorp brand Apia top the list of insurers customers would recommend…

Disaster work boosts insurers’ image

16 August 2010

The public image of insurance is improving, thanks to insurers’ performance following recent disasters – but some claimants are still in danger of “drowning in red tape”…

ANZIIF launches educational website

16 August 2010

The Australian and New Zealand Institute of Insurance and Finance has launched a website aiming to improve consumer understanding of insurance and risk management…

Bushfires report urges insurer action

09 August 2010

The 2009 Victorian Bushfires Royal Commission has called on insurers to play their part in tackling underinsurance by making cover easier to understand and purchase...

Big insurers shun new aggregator

09 August 2010

Most of the major Australian car insurers have shunned new online car quote and premium comparison service Infochoice…

SA tornado claims bill low

09 August 2010

A tornado that ripped through the town of Penola in southeast SA last week isn’t expected to register on the scale of major insurance events…

Industry welcomes bushfires report

02 August 2010

The insurance industry has welcomed a recommendation by the 2009 Victorian Bushfires Royal Commission to axe the fire services levy in favour of a property-based fire funding model…

Adapt to survive, loss adjusters told

02 August 2010

Australasian Institute of Chartered Loss Adjusters President Ian McWalter has called on his members to get creative to meet competition from alternative service providers…

NRMA Insurance study reveals GPS danger

02 August 2010

Constantly glancing at a GPS while driving can significantly reduce driver attention and safety, while having it incorrectly positioned can create significant driver “blind spots”…

Increased complaints boost FOS numbers

26 July 2010

The Financial Ombudsman Service is looking for more staff, including risk insurance specialists, to handle a growing number of complaints…

Kerrie Kelly departs ABI after five months

19 July 2010

Former Insurance Council of Australia CEO Kerrie Kelly has stepped down from running the Association of British Insurers after just five months in the job…

General insurance progress slower but steady

19 July 2010

The general insurance industry is making slow but steady progress, with profitability well away from the halcyon days of 2003-07, according to a report by actuarial consultants Finity Consulting…

Broking legend Frank Earl dies

19 July 2010

Friends and colleagues from around the world today farewelled one of Australia’s most highly regarded insurance brokers, Frank Earl, who died last week…

June renewals reveal soft market conditions

19 July 2010

Soft market conditions dominated the June renewal season, with discounts generally available across the commercial portfolio, according to major broker Marsh…