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Melbourne fitness centre, Queensland bakery lose BI disputes 

25 March 2024

A fitness centre in Melbourne’s eastern suburbs has failed to convince the Australian Financial Complaints Authority that its business interruption claim should be covered, after arguing that “a clear and unbroken chain of causation” linked local covid outbreaks to wider closure orders...

Survey reveals industry’s AI appetite 

25 March 2024

Finance and insurance SMEs have a better grasp of artificial intelligence and are more open to using the technology than other industries, a NAB business insights survey has found...

Richard Klipin to take reins at NIBA

18 March 2024

The National Insurance Brokers Association has appointed Richard Klipin as CEO, effective May 27 as Phil Kewin departs the role...

Complaints ombudsman outlines systemic issues 

18 March 2024

The Australian Financial Complaints Authority identified and investigated 111 possible systemic issues in the second half of last year, leading to more than $40 million in remediation to more than 139,000 consumers...

Ombudsman urges New Zealanders to take care

18 March 2024

New Zealand consumers have been warned about their duty of care following an insurance dispute over a vehicle that was lost to the sea while being driven on a beach...

Premium growth cooling, S&P says

11 March 2024

Premium growth in Australia is predicted to moderate to about 6% this year after posting double-digit rises following the 2022 floods, S&P Global Ratings says...

ICA to host more forums on summer catastrophes

11 March 2024

The Insurance Council of Australia will hold a second round of consultations for Queensland communities affected by Tropical Cyclone Jasper and the Christmas and New Year floods...

Insurance groups disclose salary gaps 

04 March 2024

More than 120 insurance industry companies that employ 100 or more staff have revealed for the first time the disparity between what they pay men and women...

AI tipped to open new markets 

04 March 2024

Artificial Intelligence can help insurers enter markets such as large-scale cyber that lack lengthy loss histories, according to a new report from Global Insurance Law Connect...