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Life Insurance

Managed funds hit by virus chaos

06 July 2020

Funds under management in both the wholesale and retail markets fell sharply in the March quarter, as the virus pandemic soured investor mood, according to data from actuaries and researchers Plan for Life...

BT customers embrace tele-claims

06 July 2020

More than half of life insurance claims made by retail customers are now lodged over the phone, Westpac-owned wealth manager BT says...

Jennifer Mogg joins AMP adviser association board

06 July 2020

Jennifer Mogg has been appointed to the board of The Advisers Association, which was created with a name change after AMP Financial Planners Association merged with Hillross Advisers Association...

Too long: AMP pays for taking 34 months to assess claim

29 June 2020

The Australian Financial Complaints Authority has ordered AMP Life to compensate a claimant $5000, the maximum allowed under its rules, for taking “far too long” to assess an income protection claim...

Zurich-backed AI project wins global honours

29 June 2020

Zurich-owned OnePath Life and the University of Technology Sydney have won global accolades for their work on an artificial intelligence (AI) project that reduces the time it takes to perform standard underwriting processes...

Life industry makes $348 million profit from super

22 June 2020

The life insurance industry made about $348 million in operating profit after tax from superannuation and $187 million from ordinary business for financial years ended in the 12 months to December last year...

Mental health claims fuel doubling of disability income payout

22 June 2020

The overall payout for disability income insurance doubled to $4.9 billion in the five years to 2018, fuelled in part by a 53% jump in benefit payment for mental health claims, according to a study by the Financial Services Council and KPMG...

Risk inflows decline 3.6% to $16.2 billion

22 June 2020

Overall risk market inflows in the life industry fell 3.6% to $16.2 billion in the year to March, dragged down by declines in the individual risk lump sum and group risk product lines, according to data compiled by actuaries and researchers Plan for Life...