Life insurance disputes fall in year to June
31 July 2023
The Australian Financial Complaints Authority says life insurance complaints totalled 1898 in the year to June, down by almost a quarter from 2482 a year earlier...
Life Insurance
Life insurers concerned with complaints body rule changes
31 July 2023
Life insurers have raised concerns with an Australian Financial Complaints Authority proposal to make a rule change in relation to settlement offers...
AFCA rejects time-limit objections in life dispute ruling
31 July 2023
A dispute over a life insurance policy that was sold in 2006 has set out how the Australian Financial Complaints Authority applies its six-year time limit rules...
AIA talks mental health
31 July 2023
Life insurer AIA is presenting an eight-part mental health conversation series with some of the country’s top sports stars such as Ash Barty and Ian Thorpe about their experiences and how they overcame their psychological struggles...
ClearView caught up in DDO crackdown
24 July 2023
The Australian Securities and Investments Commission last week temporarily banned the sale of a life insurance product for the first time, using its design and distribution obligations powers that commenced in October 2021...
Industry peak bodies respond to ASIC DDO findings
24 July 2023
Life insurers have responded to an initial Australian Securities and Investments Commission review of the industry’s compliance with design and distribution obligations laws as the regulator warns of a tougher enforcement approach, including more sales ban orders...
Insurers need to ‘lift their game’
24 July 2023
Life insurers offering group insurance must provide better customer outcomes, Financial Services Minister Stephen Jones said...
MLC Life appoints group pricing chief
24 July 2023
MLC Life has named experienced industry executive Brett Pickett as its new Head of Group Pricing...
AIA hosts junior clinic with English Premier League stars
24 July 2023
Star players from English Premier League team Tottenham Hotspur have shared a kickabout with youth Perth athletes as part of an AIA-hosted event...
MLC pumps up Vivo program
24 July 2023
MLC Life Insurance is improving its one-stop-shop Vivo holistic health, wellness and recovery program...
Advisers raise ASIC levy concerns, advice reforms with minister
17 July 2023
Advisers have communicated their cost concerns to Financial Services Minister Stephen Jones, particularly in relation to an expected rise in annual levies paid to the Australian Securities and Investments Commission...
Colonial First State settles class action for $100 million
17 July 2023
Colonial First State Investments has reached an in-principle agreement to pay $100 million to settle a class action claim in relation to adviser commissions and fees charged to super members between July 2013 and June 2020...
Woman wins review of income protection claim rejection
17 July 2023
An Australian Financial Complaints Authority panel has told an insurer to review its decision to knock back income protection cover for a policyholder, saying it was not “fair and reasonable”...
Asendium partners with broker to offer reduced rate PI
17 July 2023
Financial planning software provider Asendium has partnered with broker LML Insurance Group to offer professional indemnity insurance to advisers struggling with soaring premiums...
ClearView announces executive leadership promotions
17 July 2023
ASX listed life insurer ClearView Wealth has announced new executive appointments it says will accelerate its transformation and growth...
MLC Life moves to new Sydney office
17 July 2023
MLC Life Insurance says sustainability has been top of mind in its new North Sydney office...
FAAA member renewal rate 'exceeds 80%’
10 July 2023
The Financial Advice Association Australia says it has registered more than 8700 membership renewals following the merger of the Association of Financial Advisers and Financial Planning Association ahead of its first congress later this year...
Court rules against AMP in class action
10 July 2023
AMP has lost in a class action filed by its authorised financial advisers, who disputed changes made in a buyout policy that would result in them getting less money from selling their practices to the financial services provider...
MetLife outlines environmental commitments in sustainability report
10 July 2023
MetLife has released its 2022 Sustainability Report, focusing on steps it has taken towards environmental and diversity, equity and inclusion commitments...
Life insurance education courses launched for financial advisers
10 July 2023
Six new courses to equip financial advisers for a fast-changing environment have been rolled out by TAL Risk Academy...