21 August 2023
The Australian Financial Complaints Authority has backed a superannuation trustee after it paid a total and permanent disability insurance benefit to the insured's mother, who was acting fraudulently...
21 August 2023
Investment group Challenger posted improved earnings in the last financial year, supported by its core life business...
21 August 2023
The Financial Services Council of New Zealand has celebrated the industry’s top achievers at its annual awards dinner last week...
14 August 2023
TAL says generative artificial intelligence has the potential to play a key role in its business such as enhancing customer experience...
14 August 2023
A Christchurch lawyer who unsuccessfully sued his life insurer for breach of contract after his claim for a $NZ1.2 million terminal illness payout was denied, has lost his appeal to overturn the High Court decision...
14 August 2023
Asteron Life, the Suncorp-owned New Zealand life insurer, more than tripled its earnings in the last financial year as new business grew 25% during the period...
14 August 2023
The New Zealand life industry is financially strong enough to cope with a new pandemic and other shocks such as economic stress and higher mortality rates, a stress test by the central bank has found...
14 August 2023
TAL has signed a three-year contract with the Australian Football League to be the official life insurance partner of the women’s competition...
07 August 2023
MLC Life Insurance has urged the Federal Government to lift restrictions barring life insurers from providing customers with “simple advice” about their insurance needs...
07 August 2023
BlueInc founder Russell Howden, whose businesses were found to have engaged in “unconscionable conduct” when selling life and funeral insurance, has filed a notice of appeal to the Federal Court...
07 August 2023
Financial advisory firm Morrows and risk insurance licensee Bombora have joined forces to offer specialised insurance advice for businesses and individuals...
07 August 2023
PPS Mutual has expanded its membership eligibility criteria, allowing more professionals across several new disciplines to access its life insurance offerings...
31 July 2023
The Australian Financial Complaints Authority says life insurance complaints totalled 1898 in the year to June, down by almost a quarter from 2482 a year earlier...
31 July 2023
Life insurers have raised concerns with an Australian Financial Complaints Authority proposal to make a rule change in relation to settlement offers...
31 July 2023
A dispute over a life insurance policy that was sold in 2006 has set out how the Australian Financial Complaints Authority applies its six-year time limit rules...
31 July 2023
Life insurer AIA is presenting an eight-part mental health conversation series with some of the country’s top sports stars such as Ash Barty and Ian Thorpe about their experiences and how they overcame their psychological struggles...
24 July 2023
The Australian Securities and Investments Commission last week temporarily banned the sale of a life insurance product for the first time, using its design and distribution obligations powers that commenced in October 2021...
24 July 2023
Life insurers have responded to an initial Australian Securities and Investments Commission review of the industry’s compliance with design and distribution obligations laws as the regulator warns of a tougher enforcement approach, including more sales ban orders...
24 July 2023
Life insurers offering group insurance must provide better customer outcomes, Financial Services Minister Stephen Jones said...
24 July 2023
MLC Life has named experienced industry executive Brett Pickett as its new Head of Group Pricing...