Customer satisfaction dips
11 December 2017
Overall satisfaction with life insurers has declined marginally to 66.2% from 67.5% last year, according to the annual Roy Morgan Single Source survey of more than 50,000 consumers…
Life Insurance
Advisers secure win on SOA commission disclosure
11 December 2017
The Australian Securities and Investments Commission accepts commission payments should not feature on the first page of new life insurance statements of advice…
Kaplan calls for shake-up of CPD system
11 December 2017
Kaplan Professional says advisers should embrace “lifelong learning” rather than the current process-driven approach to professional education…
AIA fee offer aims to lift adviser business
11 December 2017
AIA Australia will waive policy and Vitality scheme fees for the first two years for new applicants to it Priority Protection product…
ASIC updates payment guidelines as framework looms
11 December 2017
The Australian Securities and Investments Commission has updated Regulatory Guide 246 on conflicted remuneration…
MBS teams with Honan on advisory JV
11 December 2017
Honan Insurance Group and MBS Insurance have created a joint venture, to be called Honan Life Insurance Group…
TAL names new claims manager
11 December 2017
TAL has announced the appointment of Loraine van Eeden as GM Claims…
Austock Life rebrands, splits CEO role
11 December 2017
Austock Life has changed its name to Generation Life and appointed Catherine van der Veen and Lucy Foster to replace Ross Higgins and act as joint CEOs…
ASIC bans pair over false insurance applications
11 December 2017
Found Financial Services principals Matthew Wallis and Rochelle Manoharan have been permanently banned from providing financial services after making false life cover applications…
Infocus CEO steps down
11 December 2017
Rod Bristow has left Infocus Wealth Management after six years as CEO…
Royal commission ‘must not derail reforms already in train’
04 December 2017
The royal commission announced by the Federal Government last week will take place before many advice sector reforms have taken full effect, the Financial Planning Association says…
REST drops default cover for under-18s
04 December 2017
REST Industry Super no longer provides default cover for new members aged under 18…
ASIC bans adviser over best-interests failure
04 December 2017
The Australian Securities and Investments Commission has banned former Commonwealth Bank adviser Julie Hamilton from giving financial advice for three years, for “failing to act in her clients’ best interests”…
MLC prepares to unveil group cover platform
04 December 2017
MLC Life Insurance will soon introduce LifeView, a comprehensive, integrated group cover digital platform for superannuation fund trustees, members and administrators…
TAL unveils education program for super fund partners
04 December 2017
Following the success of its Risk Academy financial adviser education program, TAL has introduced a program that teaches superannuation fund partners about group insurance…
FPA conference delegates focus on fintech
04 December 2017
Delegates at the Financial Planning Association’s Professionals Congress in Hobart late last month were encouraged to embrace technological, social and regulatory change…
TAL hits the beach to provide skin cancer checks
04 December 2017
TAL will provide free professional skin checks this summer to encourage greater awareness and preventative action around skin cancer…
FPA urges planners to grasp fintech opportunities
27 November 2017
The Financial Planning Association says fintechs can help the profession engage with clients in new ways, while also introducing efficiencies…
MLC wins Vision Super contract
27 November 2017
MLC Life Insurance will provide default cover for superannuation fund Vision Super’s 100,000 members from January, after wining a tender…
Black Dog Institute helps TAL raise game on mental health
27 November 2017
TAL has partnered with the Black Dog Institute and the University of Sydney as it enhances its focus on mental health…