TAL has announced the appointment of Loraine van Eeden as GM Claims.

Ms van Eeden will move from her current role as GM International Life Solutions, and will be responsible for overseeing claims management across all distribution channels.

COO Justin Delaney says the company is “investing more in the claims experience than any other part of our business”.

Before joining TAL last year, Ms van Eeden was head of Swiss Re’s life and health claims proposition, working at its London and Zurich offices.

She starts her new role in January, based in Sydney.