Daily

New Zealand sets aside $6 billion to ‘build back better’

18 May 2023

The New Zealand Government is setting aside $NZ6 billion to build back with greater resilience after the Auckland floods and Cyclone Gabrielle and protect the community from increasingly severe and unpredictable weather events...

Sprinklers save lives, and property: fire expert

18 May 2023

An international fire expert says sprinkler systems are the “best protection” for older buildings such as New Zealand’s Loafers Lodge Hostel where six people died in a blaze this week...

Strata capacity ‘clear priority’: Trowbridge review

17 May 2023

Improving strata market capacity is a “clear priority” and could be tackled through a collaborative group involving the customer and insurance sides, consultant John Trowbridge says in the final report of an independent review...

Zurich, Auto & General executives join ICA board

17 May 2023

Zurich Australia and New Zealand CEO Justin Delaney and Auto & General Asia Pacific CEO Ram Kangatharan have been appointed to the Insurance Council of Australia board following the annual general meeting yesterday...

Battleface launches travel insurer platform in Australia 

16 May 2023

Battleface has launched its platform in Australia which it says provides flexible travel insurance and “turns the archaic model of one-size-fits-all on its head as its partners build their own tailored products...

Greenwashing risk flagged as ESG pressures grow

12 May 2023

Law firm Sparke Helmore has flagged the risk of “greenwashing” as the Australian insurance industry faces growing environment, social and governance pressures from regulators, activist shareholders and consumers...

AFCA releases covid complaints data

12 May 2023

The Australian Financial Complaints Authority says it received more than 17,000 covid-related complaints about banking, insurance and other financial services, with travel insurance the most complained-about product...

IAG to integrate AI-powered vehicle inspection in some brands

11 May 2023

IAG has invested in Tel Aviv-based Ravin AI and plans to roll out its AI-powered visual inspection solutions across a range of its brands to streamline condition assessments, maintenance and repair of commercial motor fleets and policyholder vehicles...

Complainant compensated for 'poorly handled' storm claim

11 May 2023

The Australian Financial Complaints Authority has criticised Hollard for its handling of a homeowner’s storm damage claim in a determination that found the insurer to be “disengaged and indifferent to its obligations toward the complainant”...