05 November 2020
Global claims management group Crawford & Company has acquired Australia’s HBA Group, a law firm with a significant presence in the insurance industry servicing underwriters, brokers and other insurance-related businesses...
05 November 2020
A driver whose wheel arch was dented and his rear door scraped by a ski while in a carpark at an Alpine resort has lost a claim dispute after his insurer charged multiple excesses...
04 November 2020
IAG will await the results of a legal test case before updating the market on possible business interruption claims losses, despite some investor concerns about the need for more immediate disclosure...
04 November 2020
A homeowner who complained new customers were being offered home and contents cover for hundreds of dollars less than he was charged at renewal has lost a dispute over his annual premium increase...
04 November 2020
Cyber specialist Emergence has formed an in-house Incident Response and Cyber Claims team to work for policyholders if they are victims of an event, as risks faced by businesses and households continue to increase...
04 November 2020
Recommendations from the bushfire royal commission are a significant step towards achieving vital investment in mitigation to protect communities, IAG MD and CEO Nick Hawkins says...
03 November 2020
Insured losses from Queensland hailstorms have climbed to an estimated $195 million and the figure is expected to continue rising over coming weeks as residents and businesses assess damage and file claims...
03 November 2020
NSW state insurer icare has failed to comply with transparency requirements over contracts for a number of years, a new report from the NSW Information and Privacy Commission has found...
03 November 2020
The UK Supreme Court will this month hear appeals brought by insurers and the regulator over a business interruption test case decision handed down in September...
03 November 2020
A 72-year-old woman who cancelled a family trip to South Australia due to health concerns over the coronavirus outbreak and later lodged an unsuccessful claim with AIG for travel losses has won in her complaint filed against the insurer...
30 October 2020
Lack of capacity and high prices are set to remain key issues for brokers, with no end in sight as difficult circumstances persist and discussions take place remotely, company CEOs told the National Insurance Brokers Association convention today...
30 October 2020
The Australian Securities and Investments Commission says it has secured $10 million in remediation from Allianz Australia and subsidiary AWP Australia for travel insurance that was “potentially mis-sold” to 31,500 customers...
30 October 2020
Australia’s insurers have welcomed strong themes of resilience, mitigation and disaster planning running throughout the long-awaited final report of the bushfire royal commission...
30 October 2020
A complainant whose underinsured business was destroyed by bushfire last summer was told in a claim dispute ruling that she had many years to seek alternative insurance cover better suited to her needs...
29 October 2020
Australian insurers’ profitability in the last financial year was the worst for two decades, a new report has found...
29 October 2020
Australian Securities and Investments Commission Senior Executive Leader – Insurers Emma Curtis says the recent Insurance Brokers Code Compliance Committee report has raised “some serious concerns”...
29 October 2020
Suncorp has made a number of key appointments in its claims and operations team following the restructuring of the insurance business into two divisions...
29 October 2020
The Australian Securities and Investments Commission says it has taken legal action against Youpla Group and its subsidiary ACBF Funeral Plans, accusing them of using false and misleading tactics to sell funeral covers to the Indigenous community...
28 October 2020
Transitioning back to offices and adapting to a new COVID-normal may be as great a challenge as the pivot to home working, top executives have highlighted at the National Insurance Brokers Association virtual convention...
28 October 2020
A service will take place tomorrow for Melbourne-based Gallagher National Strategic Partnerships Manager Tania O’Day, who died last week following a long illness...