Suncorp launches new claims model, announces key appointments
29 October 2020
Suncorp has made a number of key appointments in its claims and operations team following the restructuring of the insurance business into two divisions...
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ASIC launches action against funeral insurer that targeted Indigenous customers
29 October 2020
The Australian Securities and Investments Commission says it has taken legal action against Youpla Group and its subsidiary ACBF Funeral Plans, accusing them of using false and misleading tactics to sell funeral covers to the Indigenous community...
Broker CEOs face back-to-office challenges
28 October 2020
Transitioning back to offices and adapting to a new COVID-normal may be as great a challenge as the pivot to home working, top executives have highlighted at the National Insurance Brokers Association virtual convention...
Service for Gallagher’s Tania O’Day will be live-streamed
28 October 2020
A service will take place tomorrow for Melbourne-based Gallagher National Strategic Partnerships Manager Tania O’Day, who died last week following a long illness...
Strong Q1 prompts Steadfast to raise earnings forecast
28 October 2020
Steadfast Group has upped its earnings guidance as the business made a “tremendous start” to the new financial year, underpinned by hardening rates and volume growth...
Insurer must pay burglary claim despite property sale contract
28 October 2020
A dispute hearing has determined Westpac General Insurance was wrong to deny a home and contents claim payout of almost $32,000 after thieves ransacked the property and ripped out newly fitted appliances...
Berkley, GT Insurance win NIBA awards
27 October 2020
Berkley Insurance Australia has won the National Insurance Brokers Association General Insurance Company of the Year award, while transport specialist GT Insurance has been named Underwriting Agency of the Year...
Tourism sector worst hit by hard market, submissions reveal
27 October 2020
Tourism businesses including caravan parks, hotels and boat operators have issued stark warnings on insurance availability during the current hard market in submissions to an inquiry...
NIBA backs diploma requirement in ASIC submission
27 October 2020
The National Insurance Brokers Association has proposed to the Australian Securities and Investments Commission that industry qualification standards should be changed to include a diploma requirement...
Insurers score poorly in customer service survey
27 October 2020
Insurers in Australia have their work cut out when it comes to online customer engagement, according to a recent survey...
IAG criticised over pay deal at shareholder meeting
23 October 2020
IAG shareholders, who are also employees, hit out at the insurer’s proposed pay deal as simmering tensions over remuneration conditions spilled into the open at today’s virtual annual general meeting...
QBE appoints Richard Pryce interim CEO
23 October 2020
QBE has appointed Richard Pryce as interim Group CEO while the search continues for a permanent replacement for Pat Regan, who departed suddenly in September following an investigation into his workplace communications...
ASIC Chairman steps aside as expenses probe launched
23 October 2020
Australian Securities and Investments Commission Chairman James Shipton will “stand aside” pending the outcome of a review in relation to relocation expenses paid to him and Deputy Chairman Daniel Crennan...
Insurance House announces key acquisition
23 October 2020
Insurance House has invested in Commercial Insurance Group, based in the south-eastern Sydney suburb of Rockdale as it grows its operations in the region...
Suncorp calls for open borders, resets business
22 October 2020
Suncorp has pressed the case for the reopening of borders to help the economy recover from the impact of the COVID-19 outbreak and says its own program of work to reset its business post-pandemic is well underway...
Look beyond reinsurance to mitigate weather risk, insurers told
22 October 2020
S&P Global Ratings has urged Australian insurers to consider other measures such as government-backed schemes to cope with what is expected to be a worsening claims burden from weather-related disasters as climate change intensifies...
Axa XL pulls out of London management liability market
22 October 2020
Axa XL has announced it will no longer write management liability or financial institutions business in the London market due to persistent profitability concerns, but the decision does not affect Australia...
Holiday rental landlord loses dispute over COVID losses
22 October 2020
A man has lost a dispute with Suncorp after he lodged a claim for lost rental income from cancelled holiday bookings due to COVID-19 pandemic restrictions...
Businesses hit by 'insurance stress' as market hardens
21 October 2020
Australian businesses are increasingly suffering “insurance stress” caused by price spikes, reduced coverage or an inability to secure insurance at all, a new survey has found...
Opal Tower builder gains insurance win
21 October 2020
The builder of Sydney’s Opal Tower has won Federal Court action taken against Liberty Mutual and QBE over insurance claim denials for construction problems at the high-profile development...