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Regulatory & Government

icare says premiums to adjust to wage changes

30 March 2020

NSW state insurer icare has warned that injured workers wanting to return to work may find accessing medical treatment and support is "strained" as Australia’s health system battles the COVID-19 outbreak...

Keep your distance: SIRA allows telephone consultations

30 March 2020

Consultations between injured workers and health service providers can be conducted by telephone under new rules from the NSW regulator to foster social distancing and relieve pressure on the health system...

Regulators fix their focus on COVID-19

23 March 2020

Australia’s corporate and prudential regulators announced today they will adjust their regulatory efforts to focus on the challenges of the coronavirus pandemic...

APRA steps up scrutiny in response to pandemic

23 March 2020

The Australian Prudential Regulation Authority questioned insurers about their pandemic business continuity plans in early February and has more recently requested an update...

AFCA responds to 'extraordinary times'

23 March 2020

The Australian Financial Complaints Authority has adjusted its complaint resolution processes, saying it will tailor support and may allow firms more time to respond as they battle the fallout from the COVID-19 pandemic...

APRA's data transparency plan meets resistance

23 March 2020

The Insurance Council of Australia is concerned plans by the prudential regulator to increase the transparency of published data could lead to a "weakening of competition and greater concentration" in certain product classes...

AFCA reveals cost of dispute intervention

16 March 2020

The Australian Financial Complaints Authority received 7114 complaints against general insurers in the second half of last year, while $23.9 million in compensation was paid to complainants...

Industry raises concerns over Hayne reforms

09 March 2020

The industry has urged Treasury to consider amending its draft legislation for a number of general insurance-related reform measures made by the Hayne royal commission…

icare to remediate legacy underpayments

09 March 2020

NSW state insurer icare has pledged to make good legacy underpayment of statutory benefit entitlements and says it won’t attempt to recover overpayments…

APRA redirects resources to pandemic planning

09 March 2020

The Australian Prudential Regulation Authority has redirected “significant resources” towards understanding and responding to the impact of COVID-19 on the financial system…