Heavy vehicle thefts buck downward trend
18 November 2013
Heavy vehicle theft increased 26% over the past decade, in a period when the overall number of stolen vehicles fell 44%…
Local
Personal lines insurers urged to improve customer insights
11 November 2013
Direct insurance brands have started to threaten established insurers’ dominance in personal lines because consumers believe they are cheaper, Accenture insurance practice MD Ravi Malhotra says…
Capital flow leads to softer reinsurance rates
11 November 2013
The flow of capital into reinsurance markets has led to softening rates in Australia and New Zealand, Willis Re Head of Broking Glen Riddell says…
Shop around for home cover, says Choice
11 November 2013
Home insurance buyers should obtain quotes from three providers, because some will match or beat competitors’ premiums, according to Choice…
NSW bushfire losses grow to $183 million
11 November 2013
Loss estimates from the NSW bushfires have passed $183 million, with 1632 claims lodged and 27% of total-loss residential building claims settled, according to the Insurance Council of Australia…
NIBA warns brokers on FSL phase-out
11 November 2013
The National Insurance Brokers Association has warned members to implement systems that guard against charging the Victorian fire services levy on policies renewed after July 1…
NZ Auditor-General criticises EQC
11 November 2013
New Zealand’s Auditor-General has raised a number of concerns in a review of the Earthquake Commission’s home repair program…
Industry to meet Sinodinos over FNQ affordability
04 November 2013
The cost and affordability of insurance in Far North Queensland, particularly strata cover, will be up for discussion when industry representatives meet Assistant Treasurer Arthur Sinodinos on Wednesday…
Risk rises amid urbanisation and expansion: Zurich
04 November 2013
Urbanisation and interconnectedness are increasing the complexity and volume of risk, according to Zurich Corporate Business CEO Thomas Hurlimann…
Many Queenslanders ‘unprepared for cyclone season’
04 November 2013
About 16% of Queensland householders have no home building and contents insurance as cyclone season approaches, according to an RACQ Insurance survey…
Macquarie launches fourth broking survey
04 November 2013
Macquarie Business Banking wants brokers to take part in its latest Insurance Broking Benchmarking Survey…
GI disputes down, FOS says
04 November 2013
The Financial Ombudsman Service received 8304 disputes in the September quarter, down 5% on the corresponding period last year and up 1% from the previous three months…
NSW bushfire claims reach $156 million
04 November 2013
Loss estimates from the NSW bushfires have risen to $156 million, with 1290 claims lodged, according to the Insurance Council of Australia…
EQC hits small claims target
04 November 2013
New Zealand’s Earthquake Commission “settled” all standard Canterbury claims below $NZ15,000 ($13,065) by its October 31 deadline…
Keep it simple for consumers: Manning
04 November 2013
Insurers and brokers must “go back to basics” to explain the value of cover to clients, LMI MD Allan Manning told the TIO insurance conference last week…
Car theft campaign to target scrap scams
04 November 2013
Efforts to disrupt scrap metal rackets and the parts black market are priorities for cutting car crime, according to the National Motor Vehicle Theft Reduction Council…
Insurers playing catch-up on digital engagement
28 October 2013
Australian insurers have made inroads into digital engagement with customers in the motor sector but lag in other areas, according to a global survey by Ernst & Young…
FOS finds flood disputes drying up
28 October 2013
Disputes over flood claims handled by the Financial Ombudsman Service in 2012/13 have fallen, thanks to the industry adopting universal flood cover…
NSW bushfire claims hit $145 million
28 October 2013
Loss estimates from the NSW bushfires have risen to $145 million, according to Insurance Council of Australia figures…
Call to reward strata owners for risk management
28 October 2013
North Queensland strata owners who commission property inspections every seven to 10 years should earn lower premiums for reducing cyclone risk, a report from James Cook University says…