Ombudsman praises industry as complaints plummet
08 April 2024
Some 1596 life insurance disputes were lodged with the Australian Financial Complaints Authority last year, down 35% from 2022, a recent member forum heard...
Life Insurance
Adviser body takes stock after first year
08 April 2024
Financial Advice Association Australia will continue advocating “fearlessly” for the profession, Chair David Sharpe says in a message marking the peak body’s first anniversary...
MLC Life fills board seat
08 April 2024
MLC Life Insurance says Koji Ichiba has joined as a board director and member of its executive team...
Asteron Life shakes up benefits, policy wordings
08 April 2024
New Zealand insurer Asteron Life has made changes to its personal and business insurance offerings and revamped policy wordings as part of its plain language commitment...
MetLife workers secure menopause, gender leave entitlements
08 April 2024
MetLife Australia staff will have new leave benefits, including for menopause, after the insurer consulted its employee-led diversity, equity and inclusion committee...
TAL to develop retirement product for AustralianSuper
25 March 2024
Life insurer TAL will develop an “income for life” retirement product option for AustralianSuper members...
Complainant with neurological disorders breached disclosure duty
25 March 2024
A complainant fraudulently breached her disclosure duty in failing to reveal she has a form of neurological disorder that causes muscle weakness and stiffness in her legs...
Asteron Life appoints distribution manager
25 March 2024
New Zealand insurer Asteron Life says Tony Arthur has joined today as Executive Manager Life Distribution...
iExtend names new CFO
25 March 2024
iExtend has appointed Michael Edwin as its new CFO...
Green light for rate rises after level premium dispute
18 March 2024
Another complaint over level premium increases by insurer TAL has failed, with the Australian Financial Complaints Authority ruling the rises were allowed as outlined in the contracts...
Adviser group seeks sponsors for women mentoring program
18 March 2024
The Financial Advice Association of Australia is looking for sponsors to support its women mentoring program after government funding ran out late last year...
MetLife names director as new chair
18 March 2024
MetLife Australia has named Independent Non-Executive Director Nicola Wakefield Evans as Chair, taking over from Geoff Brunsdon, who is retiring after 13 years on the board...
Insurer offers menopause support program
18 March 2024
AIA has set up a support program for women experiencing menopause symptoms that prevent them from working...
MetLife extends community grant program to Australia
18 March 2024
MetLife has added Australia to its community impact grant program, which was launched in the US last year...
Industry urged to improve reputation in recruitment push
11 March 2024
The Australasian Life Underwriting and Claims Association has outlined ways for the industry to attract and retain talent, drawing on interviews with senior leaders and a survey of under-35s...
Lawsuit alleges mortgage broker sold junk cover
11 March 2024
Shine Lawyers has begun class action proceedings against Aussie Home Loans, alleging the mortgage broker sold junk insurance to thousands of customers...
Advice profession ‘rises to challenge’
11 March 2024
Financial advice practices are holding up well despite challenges such as rising operating costs and staffing issues, according to a new report...
Disability cover in super falling short, MLC says
11 March 2024
MLC Life Insurance has called for changes to default disability cover offered via superannuation after research showed current arrangements do not provide the protection people need...
New PI insurance targets advisers
11 March 2024
A Lloyd’s-backed professional indemnity cover designed for financial advisers has launched under a partnership between Adviser Ratings and insurtech Numerisk...
Adviser association maps out roadshow
11 March 2024
Financial Advice Association Australia will hold roadshow events next month and in May to engage with members...