06 May 2024
TAL Group CEO Brett Clark has urged life insurers to be less reliant on premium increases to grow, while regulator Suzanne Smith warns the industry faces many challenges that require an “adapt and innovate” mindset...
06 May 2024
Group death benefit complaints rose steeply between 2021 and last year, exposing gaps in superannuation trustees’ claims handling practices, an Australian Securities and Investments Commission review has found...
06 May 2024
Financial Advice Association Australia has released its draft policy platform focusing on accessibility, professionalism and technology, and is seeking members’ feedback...
06 May 2024
The Council of Australian Life Insurers says financial services digital solutions provider Equisoft has become the first group to join its Partner Program...
06 May 2024
Financial Advice New Zealand has appointed former director Cecilia Farrow as Head of Professional Development, a newly created role aimed at supporting advisers’ needs...
29 April 2024
The Australian Financial Complaints Authority has told TAL Life Insurance to reinstate a 34-year-old’s policy after it found the company misled the man about his coverage before cancelling his payouts...
29 April 2024
A coalition of financial services bodies has made a pitch to the Federal Government to arrest the declining numbers of advisers...
29 April 2024
The Financial Services Council has expanded its financial advice representation and appointed four new board directors...
29 April 2024
TAL is introducing four new courses for advisers on navigating conflicts, ethical dilemmas, recent client determinations and how embedding ethics can shape their advice and daily business...
22 April 2024
The Australian Prudential Regulation Authority has released life claims statistics for last year...
22 April 2024
The Australian Financial Complaints Authority has awarded a policyholder $2000 compensation after finding her insurer has taken too long to assess a total and permanent disability claim...
22 April 2024
ClearView Wealth says its life growth strategy is paying off as the business continues to gain market share...
22 April 2024
MetLife has won a contract to provide life insurance to UniSuper fund members from June 1...
22 April 2024
Challenger says the business performed well in the third quarter, supported by its core life division...
15 April 2024
The Life Insurance Code Compliance Committee says the industry needs to step up after breaches rose for the third straight year, growing 9% to 12,314 for the 2022-23 reporting period...
15 April 2024
The Australian Financial Complaints Authority flagged the importance of providing accurate information to insureds at a recent member forum for the life industry...
15 April 2024
Australians value life insurance so highly they are prepared to reduce other expenses to keep their policies, annual research from NobleOak Life has found...
15 April 2024
A woman who alleged her financial adviser gave her inappropriate insurance advice, arranging new policies that came with mental health and lumbar spine exclusions, has lost her dispute...
15 April 2024
AIA has introduced rewards to encourage deeper engagement with its Vitality health and wellbeing program...
08 April 2024
Resolution Life says its planned $NZ410 million ($375 million) acquisition of New Zealand insurer Asteron Life will give it “significant scale and capability” in the country...