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Life Insurance

AIA to pay $616,000 penalty for false, misleading representations

03 October 2022

AIA will pay a pecuniary penalty of $NZ700,000 for false and/or misleading representations it made to affected customers in New Zealand, after the insurer filed a court notice last year admitting “all the facts and causes of action alleged” in proceedings taken by the Financial Markets Authority...

MLC gives advisers access to Vivo

03 October 2022

MLC Life has announced that its Vivo health and wellness service will be open to financial advisers to address increased reports of stress from industry professionals...

FPA Financial Planning Week starts

03 October 2022

The Financial Planning Association says it has commissioned research to highlight the difference in quality of life between advised and unadvised Australians...

Advice review among key discussion topics at AFA conference

26 September 2022

Association of Financial Advisers CEO Phil Anderson provided an update on the profession last week at the peak body’s national conference, touching on adviser numbers, education requirements as well as the Quality of Advice Review...

Complainant loses IP benefit reinstatement dispute

26 September 2022

A complainant who was receiving partial disability payments for depression caused by workplace bullying for more than a year until the insurer decided to stop them, citing medical information suggesting she can return to her pre-injury work capability, has lost her dispute to have the benefits reinstated...

Choice renews push for 'enforceable rules on claims handling'

19 September 2022

Consumer advocate Choice is renewing its push for an “enforceable” code of conduct after flagging last week the case of a supermarket worker who was not able to claim for disability insurance benefits despite having paid the premiums for years from her super fund...