13 February 2023
A complainant whose total and permanent disability benefit payments were held up has partially won a dispute after the Australian Financial Complaints Authority ruled the insurer must pay “further interest” on top of what it has already agreed to pay to compensate for the delay...
13 February 2023
Kaplan Professional is planning to increase its range of short courses in response to growing demand from advisers...
13 February 2023
The Association of Advisers and Financial Planning Association will hold a combined roadshow across 10 locations in May and early June...
13 February 2023
AM Best has affirmed its financial strength rating of A+ and long-term issuer credit rating of aa- for The Dai-ichi Life Insurance Company, the wholly-owned subsidiary of Dai-ichi Life Holdings which owns TAL...
06 February 2023
The Federal Government has a rare opportunity to deliver significant reforms and should take a holistic approach in responding to a suite of recommendations in the Quality of Advice review, industry groups say in a joint letter to Financial Services Minister Stephen Jones...
06 February 2023
The prudential regulator has listed individual disability income insurance as among its supervision priorities, after expressing concerns at the end of last year over the product line’s financial state...
06 February 2023
A complainant whose income protection benefits were terminated on grounds he was a director of a company while still receiving the insurance payments has won his dispute...
06 February 2023
TAL has announced it will introduce 20 new courses as part of this year’s program for its adviser education platform, the TAL Risk Academy...
06 February 2023
Connect Financial Service Brokers CEO Paul Tynan has flagged his concerns over what he says are “millions of Australian consumers” who have no access to professional financial advisers...
06 February 2023
Kaplan Professional says it has registered a record number of enrolments in its first intake of the year, as it points towards a growing industry sentiment of “getting on” with education requirements regardless of proposed experience pathways...
30 January 2023
The prudential regulator has cautioned against concluding the individual disability income insurance (DII) market is back on a sustainable path and urged the industry to stay focused on improving pricing and product features...
30 January 2023
Disability income insurance new business declined to an 11-year low, falling 2.6% to $388 million in the 12-month period to September, research house Dexx&r says in a new report...
30 January 2023
A pensioner who disputed her insurer’s decision to decline her request for a refund of her funeral insurance premiums has failed to persuade the Australian Financial Complaints Authority to reverse the outcome...
30 January 2023
Investing in rehabilitation services leads to better outcomes for life insurers and their customers, a Swiss Re report has found...
30 January 2023
Life insurer TAL has pressed the importance of adviser education as Canberra weighs its response to the Quality of Advice Review...
30 January 2023
MLC Life Insurance says David Stephen has been appointed as Independent Non-Executive Director and will also serve as Chair of the Board Risk Committee...
12 December 2022
The Australian Securities and Investments Commission has flagged concerns over possible claims payment issues in the life industry after seven insurers reported miscalculating benefits payouts, causing affected customers to receive less than they were entitled to in some cases...
12 December 2022
OnePath Life has been taken to court for allegedly breaching its duty to act with utmost good faith in the handling of an income protection (IP) claim that it rejected on grounds of fraudulent behaviour from the insured...
12 December 2022
Life insurers have been ordered to review past pricing practices after complaints from consumers over increases to retail products, especially for “level” premium policies, and also reportable situations from the industry related to rate changes...
12 December 2022
The Financial Planning Association has backed key proposals in the Australian Law Reform Commission second interim report on ways to keep existing financial services regulations “fit for purpose”...