‘Take action’: Victorian flood inquiry flags insurance challenge
01 August 2024
The Victorian government’s flood inquiry has tabled its final report, detailing 73 recommendations and 90 findings following the catastrophe of October 2022...
Daily
‘Still too high’: AFCA insurance complaints climb to new record
01 August 2024
The number of general insurance complaints reaching the dispute resolution authority grew 4% to a record 29,096 in the year to June, amid a surge in comprehensive motor vehicle cases...
Suncorp makes leadership changes after bank disposal
01 August 2024
Suncorp Group has revamped its executive leadership team after closing the $4.9 billion sale of its banking arm to ANZ yesterday...
Jeep owner denied theft payout after leaving keys in car
01 August 2024
A car theft victim has lost a claim dispute after he was found to have left his vehicle unlocked with the keys inside...
Suncorp keen to ‘get on with the job’ as bank sale closes
31 July 2024
Suncorp Group says it is focused on being a “pureplay insurer” after completing the $4.9 billion sale of its banking arm to ANZ today...
HDI promotes Australia execs, opens Dubai office
31 July 2024
HDI Global has promoted local executives Karina Rodriguez Diaz and Stephen Jones and opened an office in Dubai led by Willem van Wyk, who has moved from Sydney...
Dispute authority rejects quake damage claim
31 July 2024
A company that lodged claims for earthquake damage to two farmhouses will not receive a payout after the complaints authority determined the issues were pre-existing...
INsight podcast: signs of a softening market
31 July 2024
The quarterly Marsh index on commercial premiums - which indicates a softening trend - is the main topic of discussion on the latest episode of the Insurance News podcast...
icare flags job cuts under efficiency drive
30 July 2024
NSW state insurer icare has begun talks with union representatives and staff over proposed structural changes that may reduce its workforce and bring savings of about $23 million a year...
Hydrologists, building code boss front final flood hearing
30 July 2024
Building code regulators detailed the impacts of potential construction standard changes and hydrologists were asked to explain their decision-making processes at today’s final hearing of the federal flood inquiry...
Ausure buys Queensland AR
30 July 2024
Steadfast-backed Ausure has acquired Coastsure Insurance Brokers, its authorised representative in Nerang, Queensland...
Policyholder loses dispute over tractor vandalism claim
30 July 2024
A tractor owner who said his vehicle was damaged by someone maliciously shoving dirt down the engine oil cap has lost a claim dispute...
ICA forms US partnership on extreme weather, resilience challenges
26 July 2024
Australian insurers and California’s Department of Insurance will work together on common challenges such as disaster resilience and climate risks under a partnership agreement...
NIBA crowns top SA/NT brokers
26 July 2024
Pillar Brokerage director Will Laundy has been named this year’s National Insurance Brokers Association broker of the year for SA/NT...
Car owner wins payout despite insurer’s doubts on theft claim
26 July 2024
The Australian Financial Complaints Authority has told Insurance Manufacturers of Australia to reimburse a claimant whose car was stolen while parked at a friend’s house...
Vero extends winning streak with Gold Mansfield claims award
26 July 2024
Vero won the Gold Mansfield prize for claims excellence for a fifth straight year at an awards ceremony in Sydney last night...
Poor designs led to use of dangerous cladding, agency finds
25 July 2024
A review of more than 800 buildings in Victoria has found “substandard” documentation and “widespread misapplication” of regulations contributed to the use of non-compliant cladding materials in apartment blocks...
Insurance versus bank tech comparison unfair, seminar to hear
25 July 2024
An Insurance News technology seminar will unpick the criticism that the insurance industry has been slower and more reluctant than its peers to adopt innovative solutions and system change...
Traveller loses dispute after claims history raises alarm
25 July 2024
Lloyd’s Australia has won a travel cover dispute after its investigator was unable to substantiate a policyholder’s claim that medical costs were incurred when his daughters fell ill...
Flood probe: insurers criticised over ‘cultural crisis’
25 July 2024
Customer advocacy groups have scolded insurers over their efforts to address the “ongoing affordability crisis”, telling today’s flood inquiry hearing in Townsville that profits are being prioritised over consumers...