Daily
AFCA says injury definition 'must prevail' in dispute over hearing loss
28 April 2021
A man who experienced a large “pop” in his right ear after a shower, followed by loud continuous tinnitus and total loss of hearing in the affected ear, has lost a claim dispute with AIG...
INsight podcast: minister gives clues on commissions
28 April 2021
Financial Services Minister Jane Hume’s comments on commissions are a key talking point on the latest edition of the Insurance News podcast...
Compliance committee criticises draft broker code
27 April 2021
The Insurance Brokers Code Compliance Committee has criticised a draft update of the code of practice for failing to sufficiently elevate cultural and behavioural standards and has called for a stronger stance on conflicts of interest...
IAG wins dispute over 'earthquake' claim
27 April 2021
The Australian Financial Complaints Authority has upheld a decision by IAG to reject a claim for cracked walls and ceilings from a home and contents policyholder who says the damage was caused by an earthquake...
Another Lloyd's insurer says no to Adani
27 April 2021
Bermuda-based specialty lines insurer Arch Capital Group has declared it has no existing business with the Adani Carmichael coal mine and ruled out providing insurance for the controversial project in central Queensland...
Eruption experts launch project to model volcanic ash threat
27 April 2021
New Zealand’s Earthquake Commission has teamed up with GNS Science and national weather authority MetService to develop forecasting models for volcanic ashfall to help communities manage future eruptions...
Signs of stable D&O market emerging: Aon
23 April 2021
The stressed directors’ and officers’ market in Australia, plagued by capacity pullback from insurers and rate increases as high as 100% in the past few years, may have turned a corner, according to Aon’s latest industry update...
Cyclone Seroja's southerly path raises insurance challenges
23 April 2021
Cyclone Seroja has caused extensive damage to WA farming properties in addition to towns close to the coast, while the rare path of the storm and its intensity has left a range of rebuilding and insurance challenges, a Sedgwick loss adjuster says...
Steadfast creates new tracker to help gauge flood risk
23 April 2021
Steadfast Group is arming Australians with a new flood risk tracker which identifies the likelihood of flooding at a specific address...
Hollard wins disclosure dispute with debt-stricken motorist
23 April 2021
A woman who inaccurately responded to questions about debt in her online application for car insurance has lost a claim dispute with Hollard...
Two-tier marketplace emerging for property
22 April 2021
A two-tier marketplace is set to emerge for property this year with conditions starting to ease for good risks while “challenged” areas remain difficult, Willis Towers Watson says...
Job well done: ASIC praises insurers for COVID response
22 April 2021
The corporate regulator has reviewed the responses of general and life insurers to customers suffering hardship during the COVID-19 pandemic, and was pleased with what it found...
Suncorp's 'meth damage not malicious' stance upheld in claim dispute
22 April 2021
A landlord has lost a claim dispute with Suncorp after her tenants smoked methamphetamine, causing dangerous chemical contamination of the walls, ceilings and other surfaces...
Auto & General to tweak fire cover terms after Choice lambast
22 April 2021
Auto & General Insurance, which underwrites brands Budget Direct, Virgin Money and ING, says it is making changes to its home insurance after being singled out in a scathing rebuke by Choice for what the consumer group describes as unfair fire definitions...
Court rules JLT class action to proceed
21 April 2021
The NSW Supreme Court has ruled a dispute between JLT and local governments over insurance cover should proceed as a class action, with a trial scheduled for October...
Axed music festival avoids policy exclusion by a few days
21 April 2021
Allianz has lost a claim dispute after an event organiser reluctantly cancelled a Sydney weekend music festival on the direction of the local council days before a COVID lockdown came into effect...
IAG confirms intermediated leadership team line-up
21 April 2021
IAG has formally appointed three EGMs to its Intermediated Insurance Division leadership team, which is to be headed by incoming industry veteran Jarrod Hill...
INsight podcast: busy week for broker cluster groups
21 April 2021
A slew of announcements from broker cluster groups was the key discussion point for the INsight podcast this week...
New broker cluster group targets independents
20 April 2021
Broker Co-op – a cluster group formed exclusively for Australian independent brokers – launched today...
Snail’s pace? ICA defends BI claims process
20 April 2021
The Insurance Council of Australia has released a detailed explanation of the industry’s response to COVID-19 related business interruption claims, following criticism of lengthy test cases which compare unfavourably with a similar process in the UK...