The annual Mansfield Awards for Claims Excellence will take place on September 16, with the event being held online for the second successive year.

The awards, which are in their fifth year, are named after the English Lord Chief Justice who introduced the concept of utmost good faith to insurance – a concept that is written into Australian law.

Winners will be announced in personal lines, SME property and casualty, corporate property and casualty, and specialty. The company with the highest aggregate score will win the coveted Gold Mansfield.

Last year’s Gold Mansfield was presented to Vero, over finalists Allianz, Hollard/HCi and Zurich.

Companies’ claims performances are collated from feedback provided in a survey via LMI Group's Claims Comparison website. The results are “graded” to allow for differences in the size of client portfolios.

The awards were started five years ago by Insurance News and LMI. However, Insurance News has since decided to withdraw from its involvement with the awards.

Publisher Terry McMullan says Insurance News will continue to support the awards’ purpose in promoting claims excellence.

“We’re proud of the role Insurance News played in conceiving, setting up and getting the Mansfield Awards off the ground, and our belief in the need for claims excellence to be recognised more widely remains strong,” he said.

“But we have different views on a number of aspects related to the awards, and in light of those concerns we have reluctantly made the decision to withdraw our involvement.”

Steadfast will again sponsor the event, and bookings to attend the online awards can be made at www.mansfieldawards.com.au.