Daily

AFCA ends disharmony over instrument claim

16 January 2026

The complaints authority has told a policyholder to allow expert inspections of damaged musical instruments after it accepted her insurer had insufficient information to make a claim decision...

Gold-class traveller denied weather payout

15 January 2026

The financial services ombudsman has backed an insurer’s decision to deny a claim for a cancelled holiday because the policyholder did not buy optional natural disaster cover...

Brokers flag ‘critical’ flaw in TasInsure model

14 January 2026

Tasmania’s plans for a state-owned insurer fail to consider the need for customer advice, which is a “critical omission”, while the proposed design could distort the market and increase risks for the government, brokers warn...

IAG adds RACQI to reinsurance plan

13 January 2026

IAG has adjusted its catastrophe reinsurance to include RACQ Insurance, which it bought for $855 million last year...

Mercedes model mistake costs crash driver

13 January 2026

A Mercedes owner will not be covered for a kangaroo collision after his insurance was cancelled over a model mix-up during the application process...