Daily
Queensland care providers welcome ‘critical’ abuse cover scheme
14 June 2024
The Queensland government will spend $623,000 developing a long-term indemnity scheme to protect out-of-home care and youth homelessness providers...
Steadfast’s ISU Group names ‘visionary’ CEO successor
14 June 2024
US broker network ISU Group, acquired by Steadfast last year, has announced COO Dan McCarthy will take over as CEO from TJ Ryan III, who has led the business for more than three decades...
Exhausted employees drive up workers’ comp claims
14 June 2024
Allianz has reported a sharp increase in mental health claims over the past five years as employees feel increasingly burnt out juggling economic and work pressures...
Hollard wins dispute over premature bathroom repair
14 June 2024
A homeowner who stripped out her bathroom before lodging a claim for a water leak has lost a dispute with her insurer...
Victorian builders’ warranty premiums soar after record claims
13 June 2024
The Victorian Managed Insurance Authority has announced average premium rises of 53% for its compulsory builders’ warranty insurance scheme following record claims payments in the past several months...
Treasury owns commission error in draft reform
13 June 2024
A Treasury official has clarified that the department was responsible for mistakes in a draft bill that could have led to a ban on commissions for intermediaries providing general advice...
Mother loses travel cover dispute over cancer diagnosis
13 June 2024
A Zurich travel insurance policyholder has lost a claim dispute after she cancelled a holiday because her daughter was diagnosed with cancer...
State funds technology to ‘weed out dodgy builders’
13 June 2024
NSW will use new digital capabilities in data and analytics to track high-risk builders and “get them out of the sector”...
Treasury consults on reforms after commissions mix-up
12 June 2024
Treasury is seeking feedback on draft legislation for the Albanese government’s first tranche of financial advice reforms, which include requiring general insurance brokers to obtain commission consent from retail clients if personal advice has been or is likely to be provided...
Queensland budget ‘fails’ on mitigation, affordability
12 June 2024
A Queensland budget focused on cost-of-living savings has “glaringly failed to address” insurance affordability, a consumer group says, with the state also offering little new on mitigation and resilience...
Woolies wins court battle over mango mishap
12 June 2024
A shopper who slipped on a stray piece of mango has lost her bid for compensation from Woolworths, despite a finding that the supermarket chain failed in its duty of care...
Insurer criticised for claims handling ‘fishing exercise’
12 June 2024
A Victorian driver who tested positive for marijuana after his car collided with a friend’s vehicle and hit a tree has won a claim dispute and $1000 compensation over an insurer’s handling of his case...
Code revamp must not ‘silo’ vulnerability, consumer groups warn
11 June 2024
Customer vulnerability should be considered across “the entire journey of insurance” and protections improved in pricing promises, cash settlements and other areas, consumer groups have told an independent review of the code of practice...
AUB to take stake in British AR network
11 June 2024
AUB Group will acquire a 40% stake in Momentum Broker Solutions under an equity partnership agreement with the UK authorised representative network...
Insurer loses flood exclusion dispute
11 June 2024
An Allianz home and contents policyholder has won a claim dispute after her property was inundated...
Zurich director recognised in King’s Birthday Honours
11 June 2024
Zurich Australia director and former Actuaries Institute president Nicolette Rubinsztein has been made a Member of the Order of Australia in the King’s Birthday Honours for her services to business...
Financial Rights demands broad remit for levy monitor
07 June 2024
The NSW emergency services levy monitor should have a broad remit to research insurance industry pricing practices, as was the case under previous arrangements, a consumer group says...
Major flood risk remains as NSW battles severe wet weather
07 June 2024
The Hawkesbury-Nepean River region faces major flooding in the coming hours, the Bureau of Meteorology warned this afternoon in its latest weather update for NSW...
AFCA brushes off dental tourist’s jaw injury claim
07 June 2024
A man who travelled overseas for dental treatment has lost a claim dispute after saying he sustained a jaw injury during his outbound flight...
IAG strikes deals to power all operations with clean energy
07 June 2024
IAG has secured renewable energy supply agreements across its Australian and New Zealand operations that it says mark a “tangible step” towards meeting its 2050 net zero carbon emissions target...