Expect the unexpected
04 June 2018
Swiss Re’s latest report on emerging risks is a testament to unintended consequences and good ideas gone wrong…
Analysis
Insurtechs: use us or lose us
28 May 2018
The first survey of Australia’s burgeoning insurtech ecosystem reveals new players’ frustration at an apparent lack of interest from incumbent insurers…
Industry reviews: a road to nowhere
21 May 2018
Regulation is the key to a healthy, effectively functioning insurance industry…
The awards conundrum
14 May 2018
The insurance industry is awash with awards. From brokerages naming their favourite insurer to industry-wide awards, there seems to be something for everyone…
Work disability: a mess worth untangling
07 May 2018
The workers’ compensation and compulsory third party insurance scheme maze is part of a larger health-related income support system jumble that could operate more effectively…
Trust looms large on consumers’ radar
30 April 2018
In a consumer-dominated and connected world, it’s not just numbers and processes that drive financial strength, but also trust and respect…
Natural catastrophes: an Australian perspective
23 April 2018
Swiss Re’s 50th-anniversary Sigma report, Natural Catastrophes and Man-Made Disasters, highlights just how damaging last year was…
Engage and delight: the ‘everyday’ challenge for insurers
16 April 2018
Unless insurers start adjusting their digital tactics, the millions they have spent in recent years to counter insurtechs and other tech challengers may come to nothing, according to Accenture…
All eyes on Treasurer as MPs blast life industry
09 April 2018
Mark May 8 as a possible D-Day for the beleaguered life insurance industry, which is anxiously waiting for Treasurer Scott Morrison’s 2018/19 budget…
Vero index: opportunity knocks for brokers
26 March 2018
Despite increasing pressure from direct players, brokers can still find plenty of opportunities in the SME market…
CEOs look on the bright side
19 March 2018
The insurance industry may be one of the most disrupted in the world, but CEOs are not letting the pressure get to them…
Little relief from the regulatory squeeze
12 March 2018
Sorry, but calls for a slowdown in the regulatory reform that’s apparently wearing out the insurance industry are likely to go unheeded for some time…
Insurtech: cutting through the hype
05 March 2018
The noise surrounding insurtech can make it hard to get a clear understanding of what is actually going on, and what we should be doing about it…
Data breach laws a wake-up call for clients
26 February 2018
Sweeping changes to the way companies must manage data breaches may prove the catalyst for business to take up cyber insurance, and offers a fillip for brokers…
Claims shape as battlefield in contract dispute
19 February 2018
Insurers may have a tough time fighting plans to extend unfair contract terms to the industry, with claim rejections providing an easy target for campaigners for change…
Commission challenges the brand illusion
12 February 2018
The Productivity Commission, which serves as a major feeder into Federal Government thinking, isn’t convinced insurance competition is as robust as the industry maintains…
GI Barometer: confirming the upturn
05 February 2018
Doubts about a sustained upturn in the commercial insurance market can be largely cast aside based on the picture painted in this year’s JP Morgan Taylor Fry General Insurance Barometer…
Mitigation: a bridge too far for the Government
29 January 2018
The Federal Government accepts disaster mitigation is the only sustainable way to reduce premiums in catastrophe-prone northern Australia. That’s the good news coming out of its long-awaited response to the region’s insurance pricing issues…
The lessons of history
11 December 2017
Henry Ford observed that “history is bunk”, which may be correct – who are we to argue with dead American billionaires? – but it nevertheless throws up lessons that are as true today as they were long ago…
PM’s backflip leaves industry in spotlight… again
04 December 2017
It is only three months since a Senate committee handed down its report on the general insurance industry – one among a plethora of recent reviews…