09 October 2017
The surge in general insurance complaints handled by the Financial Ombudsman Service last year is bad news for an industry that faces regular inquiries and often ranks poorly in public image surveys…
02 October 2017
Insurance businesses risk kicking an own goal if a laser-like focus on traditional profit measures causes them to overlook employee diversity and inclusion…
25 September 2017
Insurers and brokers need no reminding that the digital age has unleashed a wave of disruptive forces that could demote them to fringe player status…
18 September 2017
Destructive US hurricanes have helped put this year’s Reinsurance Rendezvous spotlight on the global insurance protection gap and innovative opportunities to extend cover in traditional and new areas…
11 September 2017
Insurers are adeptly navigating a treacherous environment that includes rising catastrophe risks, low investment yields and the threat from disrupters, a report from S&P Global Ratings suggests…
04 September 2017
So-called challenger brand Hollard is closing in on its ambition to write $1 billion in premium, thanks to another major acquisition…
28 August 2017
Predictions on the future of the financial services industry have come thick and fast in the past few years: fintechs were going to change the world and make traditional incumbents an irrelevance…
21 August 2017
Like their Australian counterparts, US insurers are looking to improve distribution practices to drive growth…
14 August 2017
Towards the end of last year the Senate Economics References Committee was tasked with examining transparency, competition and rising prices in general insurance, along with any potential benefits of a government-run insurance comparator…
07 August 2017
Insurers face an uncertain future amid increasing pressure from insurtechs, according to interviews with industry leaders…
31 July 2017
When acquisitions take place in the insurance industry – a common event – there’s usually a brief flurry of announcements, followed by the acquired company getting back down to business under its new owners…
24 July 2017
Until Peter Harmer took the reins at IAG late in 2015, the entities that made up Australia’s largest insurance group existed in a series of independent silos, each of which carried its own systems and cultures…
17 July 2017
Things are looking up for global insurance markets, according to a detailed new report from insurance heavyweight Allianz…
10 July 2017
Reinsurance renewals have stuck to a familiar theme this mid-year as fierce competitive pressures, excess capacity and a legacy of benign catastrophe years drive down rates yet again…
03 July 2017
Shared value as a concept is nothing new – but a recent report suggests the Australian insurance industry is perfectly placed to take it to the next level…
26 June 2017
London’s Grenfell Tower disaster, which has so far claimed 79 lives, looks to have kicked Australian authorities into action on flammable cladding.
19 June 2017
The soft market may finally be behind us, as brokers report underwriters successfully pushing through rate increases in the June renewals…
13 June 2017
NSW insurance brokers are in a unique position to observe the impact of the State Government’s remarkable backflip on emergency services levy reform…
05 June 2017
Insurers hauled before a public inquiry a couple of weeks ago to explain their plans for removing the emergency services levy from property policies in NSW may now be wondering why they bothered…
29 May 2017
The race to develop and deploy fully automated vehicles shows no sign of slowing, and one insurer is determined to stay ahead of the pack…