The Insurance Council of Australia (ICA) has appointed Fiona Cameron as GM Policy, Consumer Outcomes.

Ms Cameron was previously ICA’s senior manager for government and industry relations.

“Her new role focuses on developing and implementing ICA’s policies in relation to consumer outcomes,” CEO Rob Whelan said.

“It includes responsibility for the industry’s Consumer Liaison Forum, the General Insurance Code of Practice, statutory schemes and ICA’s consumer referral service.”

Ms Cameron has worked for the NSW Department of Premier and Cabinet, the Liquor, Hospitality and Miscellaneous Workers’ Union and the NSW Attorney-General’s Department.

Sarah Phillips filled the role on an acting basis after Vicki Mullen left last year to join Swiss Re.