AA clings to Canstar customer satisfaction crown
New Zealand’s AA Insurance has won the Canstar Blue award for insurance customer satisfaction, for the sixth consecutive year.
It achieved maximum scores in six of seven categories.
ANZ was runner-up, receiving maximum scores in four categories. It was the only insurer to receive the maximum score on “value for money”.
IAG-owned State Insurance and Tower were third and fourth respectively.
Canstar surveys policyholders across New Zealand every year for the award.