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Regulatory & Government

AFCA tool puts insurers under claims spotlight

11 November 2019

The Australian Financial Complaints Authority will update publicly released data twice a year that identifies individual insurers as it aims to boost performance through increased transparency...

ESL error sparks fresh reform calls

11 November 2019

The Insurance Council of Australia has again urged the NSW Government to reform the Emergency Services Levy after an erroneous note was sent to insurers by Revenue NSW...

NSW Government to keep cladding list secret

11 November 2019

The NSW Government has cited security concerns, such as arson and terrorism, as the reason for its decision not to release to the public the list of 444 buildings in the state with potentially dangerous cladding...

icare confirms state workers' comp claims agents

11 November 2019

NSW state insurer icare has reappointed Allianz, EML and QBE and added GIO to provide claims management services for the Treasury Managed Fund workers’ compensation portfolio...

AFCA searches for new ombudsmen

11 November 2019

The Australian Financial Complaints Authority is searching for someone to take up the newly created position of Lead Ombudsman – Systemic Issues and Remediation...

NIBA seeks legal advice on Westpac ruling

04 November 2019

The National Insurance Brokers Association is seeking legal opinion on repercussions from a Federal Court decision that found Westpac subsidiaries breached their licences by offering personal advice to customers...

AFCA forces $185 million in payouts

04 November 2019

Insurers and other financial services providers returned about $185 million to consumers in disputes overseen by the Australian Financial Complaints Authority in its first year of operation...

APRA flags need for extra funding boost

04 November 2019

The Australian Prudential Regulation Authority will probably need an increase of up to 20% in funding to help it take up the reform measures made in an independent capability review...

Victoria tables tougher laws to clip 'phoenix' builders

04 November 2019

The Victorian Government has proposed stiffer laws that it says would clamp down on so-called “phoenix activity” – a term that refers to builders who declare bankruptcy to avoid sanctions for shoddy works before resurfacing as a new business...

NZ beefs up financial regulator’s litigation fund

04 November 2019

New Zealand has increased the litigation budget at the Financial Markets Authority as the regulator prepares to oversee a new conduct regime that promises strong penalties for financial institutions which breach their obligations...

ICA criticises insurance monitor cost

28 October 2019

The Insurance Council of Australia has questioned the ongoing role of the NSW Emergency Services Levy Monitor, which has cost taxpayers almost $11 million since it was established in 2016...

NZ thinks again on fire levy funding

28 October 2019

New Zealand’s Internal Affairs Department has called for submissions on whether the controversial insurance-based levy to fund fire and emergency services should be replaced by an alternative arrangement...