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Regulatory & Government

AFCA apologises for general insurance complaint delays

21 November 2022

The Australian Financial Complaints Authority says its process of allocating general insurance complaints to the case management stage has been delayed by a “sudden and significant increase in insurance claims”...

ICA backs advice review proposal on conflicted remuneration

21 November 2022

The Insurance Council of Australia has supported a Quality of Advice review proposal to continue the general insurance exemption from the ban on conflicted remuneration, while consumer groups are calling for an end to commissions...

Bushfire resilience app to be rolled out nationally

21 November 2022

A Bushfire Resilience Star Rating App will be rolled out nationally next year following a recent pilot with the Shoalhaven community, which was severely affected by the Black Summer bushfires...

icare board removes executive performance incentives

14 November 2022

The icare board says performance incentives will be removed from executive remuneration reward arrangements following a comprehensive review to ensure its framework is “fair competitive and transparent”...

NSW launches long-term care program for accident survivors

14 November 2022

The NSW Government announced today CTP Care – a program to provide long-term support for road accident survivors – will formally commence on December 1, following a pilot run that has been operating since October 2020...

ALRC to host webinar on financial laws renovation

14 November 2022

The Australian Law Reform Commission will host a webinar on Wednesday on proposals to develop more “user-friendly” legislation and regulation covering financial services...

ARPC launches new website

14 November 2022

The Australian Reinsurance Pool Corporation has launched a new website as it embarks on a “major strategic project” to support insurers, policyholders and other stakeholders...

SIRA launches return to work inspectorate

07 November 2022

NSW’s State Insurance Regulatory Authority has established a new team of inspectors to ensure employers are fulfilling requirements for workers returning from injury...

APRA reiterates capital calls criteria as interest rates rise

07 November 2022

The Australian Prudential Regulation Authority has set out its expectations on capital calls after seeing “uneconomic” requests to redeem existing instruments and replace them with new ones that come with higher interest servicing costs...

Flood-hit Northern Rivers region gains $800 million funding

31 October 2022

The Federal and NSW Governments will provide $800 million to the Northern Rivers region for home-raising, retrofitting and buy backs following the devastating flooding earlier this year, while Prime Minister Anthony Albanese says National Cabinet will take a closer look at planning issues...

BI wording fallout: industry's risk governance lapses stoke APRA concerns

31 October 2022

The Australian Prudential Regulation Authority has voiced concerns over the industry’s risk governance process after a review of 10 insurers revealed varying weaknesses such as lack of accountability, ad hoc and poorly coordinated risk control measures and inadequate attention paid to strong control effectiveness testing...