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Complaints to FOS rise 5%

03 September 2018

The number of general insurance disputes lodged with the Financial Ombudsman Service in the June quarter increased 5.3% to 3552…

Benign weather buoys industry profit

27 August 2018

The industry recorded a 23.9% rise in net profit to $3.8 billion for the year to June 30, latest Australian Prudential Regulation Authority data shows…

EQC restructures to improve claims

27 August 2018

New Zealand’s Earthquake Commission has made changes to its leadership and organisational structures, to improve the claims process…

NSW battles winter bushfires

20 August 2018

NSW firefighters have been tackling about 80 bushfires across the drought-afflicted state, and experts warn there could be worse to come…

Aon urged to drop NZ fee impasse

20 August 2018

Aon New Zealand continues to sit outside the broking industry’s peak body, the Insurance Brokers Association of New Zealand, in a long-running dispute over a membership fee increase…

Hobart storm claims hit $100 million

20 August 2018

Insured losses from devastating storms and floods in parts of Hobart and the southern suburb of Kingston three months ago have reached almost $100 million, and the Insurance Council of Australia says more than half the household claims have already been closed…

ICNZ warns on D&O coverage gap

20 August 2018

Almost 25% of directors in New Zealand lack directors’ and officers’ coverage as part of their remuneration packages, and insurers say premium costs are not to blame…

Poorest people ‘pay most for cover’

20 August 2018

Low-income New Zealanders are penalised with higher premiums because of where they live and their tendency to pay for insurance on a monthly basis, consumer advocates say…

In Insurance News (the magazine) this month

20 August 2018

AIG is a global giant, but it’s a lot leaner and nimble than it once was. Leading the drive to transform the American group’s 75 international operations is former Australian CEO Chris Townsend. If you want to know what’s going on in the wider insurance world, don’t miss our interview in Insurance News this month…

Data breach laws lift cyber take-up

13 August 2018

Specialty insurer CFC says data breach notification rules have driven a 107% jump in new Australian cyber business this year…

Dive In unveils festival program

13 August 2018

Tickets can now be booked for events in Australia and New Zealand for the fourth Lloyd’s Dive In Festival of diversity and inclusion…

QBE loses NZ court appeal on quake cost sharing

13 August 2018

New Zealand’s Court of Appeal has dismissed a QBE case arguing that Allianz should share costs for a Christchurch earthquake claim because both companies were providing cover when the catastrophe struck the city…