Insurers opt for independent customer support measures
20 April 2020
No more insurers have joined the regulator-approved scheme to support customers through the coronavirus crisis, but several have unveiled their own initiatives...
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Real estate industry seeks 'clarity' on landlord cover
20 April 2020
More insurers and brokers have stopped offering rent default cover in new residential landlord policies or reduced the scope of coverage for renewals in response to the coronavirus outbreak, prompting a request for "clarity" from the real estate industry...
It’s time to act on amplified exposures, says Swiss Re
20 April 2020
Swiss Re says Australian catastrophe data and urban development patterns show the insurance industry and governments must take action as climate change amplifies exposures from "economic accumulation"...
Fire safety access issues spark warning
20 April 2020
The Insurance Council of Australia has warned on the importance of fire safety checks after reports of building inspection access being denied due to social distancing concerns...
Companies warned not to neglect idled facilities during virus shutdown
20 April 2020
US commercial property insurer FM Global has published a guide to help clients in Australia protect their idled facilities during this coronavirus outbreak...
ICNZ reiterates industry’s commitment
20 April 2020
New Zealand insurers remain focused on supporting customers facing financial hardships caused by the coronavirus outbreak, according to the Insurance Council of New Zealand...
Insurers reject idea to downgrade PI for surveyors
20 April 2020
Mandatory professional indemnity insurance "remains necessary" for surveyors and other building industry professionals, the Insurance Council of Australia says, rejecting a suggestion that it should be removed...
24 claims follow minor earthquake near Christchurch
20 April 2020
New Zealand’s Earthquake Commission has started processing a small number of claims from an April 9 earthquake on the southern outskirts of Canterbury, though none of the reported damage presents an immediate risk...
A better way? Broking leader criticises lack of consultation on SME support
06 April 2020
Insurer measures to support virus-affected SME clients by deferring premium payments are "well-intentioned" but not the best solution, AUB Group CEO and MD Mike Emmett says...
Insurers offer SME help as ACCC clears way
06 April 2020
Suncorp, QBE and Allianz have outlined assistance measures for small businesses, following action by IAG, after receiving regulatory approval that also clears the way for other insurers and brokers to provide similar support for customers during the coronavirus outbreak...
Travel insurers receive 15,000 virus claims
06 April 2020
Travel insurance customers have lodged almost 15,000 claims related to the COVID-19 outbreak, but the Insurance Council of Australia (ICA) warns many will not be paid due to pandemic and "known event" exclusions...
Bushfire potential 'remains higher during autumn'
06 April 2020
Some regions, including parts of WA, face above-normal fire potential this autumn, according to the latest seasonal report from the Bushfire and Natural Hazards Co-operative Research Centre...
Perils estimates February storm losses at $794 million
06 April 2020
An east coast low which hit Queensland and NSW in February caused property losses of $794 million, catastrophe data company Perils says.
Consumer focus strengthened in revised NZ code
06 April 2020
Commitments to act transparently, with integrity and in utmost good faith have been made clearer in the revised Insurance Council of New Zealand code of practice that took effect on Wednesday...
ICA toils on industry-wide virus support measures
30 March 2020
The Insurance Council of Australia is continuing to work with member companies on industry-wide initiatives to help customers through the COVID-19 crisis...
ICNZ announces 'core principles' on virus crisis
30 March 2020
The Insurance Council of New Zealand and its members have announced a set of "core principles" to support customers through the COVID-19 crisis...
It's not business as usual, ICA warns
30 March 2020
Claims, assessment and repair services are continuing but insurance customers should expect delays as the industry struggles under the dual weight of the COVID-19 pandemic and billions of dollars in claims from the summer catastrophes, the Insurance Council of Australia says...
Insurers halt landlord product sales as virus disrupts market
30 March 2020
Major insurers in Australia have suspended indefinitely the sales of landlord insurance products, citing uncertainties from the coronavirus outbreak...
Insurers activate continuity plans as virus outbreak drags on
30 March 2020
Australian insurers have moved to implement new work arrangements in response to the social distancing measures that are now in place to curb the spread of the coronavirus outbreak...
NZ insurers stay open as essential services
30 March 2020
New Zealand has declared insurers are an essential service and can remain open for business even under tough Level 4 restrictions aimed at slowing the spread of the deadly COVID-19 coronavirus...