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NZ Ombudsman complaints rise by 448

16 September 2019

Complaint enquiries to New Zealand’s Financial Services Ombudsman jumped to 3805 in the year to June 30, up from 3357 in the previous year, with the most common complaint issues centred on insurance policy exclusions, scope of cover, non-disclosure, pre-existing conditions and gradual damage...

High-risk areas not prepared for bushfire threat

09 September 2019

Residents in areas prone to bushfire risk are still not doing enough to prepare for the danger, despite routine multiple warnings on the importance of contingency planning, according to the Bushfire and Natural Hazards Cooperative Research Centre...

JLT vows to fight new Victorian class action

09 September 2019

JLT will fight a second class action brought against it by local councils alleging they have overpaid premiums while participating in mutual insurance arrangements established by the company...

Driverless cars set to shake up industry

09 September 2019

The rise of driverless cars will spur demand for “on-the-go” motor cover, according to a global study on the impact of autonomous vehicles on the transport landscape, including in Australia...

Dual fraudster isn’t sorry, judge says

02 September 2019

Former Dual Australia claims manager Josie Gonzalez has showed no remorse for defrauding the underwriting agency of $17.4 million, and her evidence during her trial was “a litany of lies punctuated only by moments of prevarication”...

Correction: NIBA Queensland awards

02 September 2019

A caption in the August edition of Insurance News magazine incorrectly names the winners of this year’s National Insurance Brokers Association Queensland broker and young professional broker of the year awards...