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24 claims follow minor earthquake near Christchurch

20 April 2020

New Zealand’s Earthquake Commission has started processing a small number of claims from an April 9 earthquake on the southern outskirts of Canterbury, though none of the reported damage presents an immediate risk...

Insurers offer SME help as ACCC clears way

06 April 2020

Suncorp, QBE and Allianz have outlined assistance measures for small businesses, following action by IAG, after receiving regulatory approval that also clears the way for other insurers and brokers to provide similar support for customers during the coronavirus outbreak...

Travel insurers receive 15,000 virus claims

06 April 2020

Travel insurance customers have lodged almost 15,000 claims related to the COVID-19 outbreak, but the Insurance Council of Australia (ICA) warns many will not be paid due to pandemic and "known event" exclusions...

Bushfire potential 'remains higher during autumn'

06 April 2020

Some regions, including parts of WA, face above-normal fire potential this autumn, according to the latest seasonal report from the Bushfire and Natural Hazards Co-operative Research Centre...

Consumer focus strengthened in revised NZ code

06 April 2020

Commitments to act transparently, with integrity and in utmost good faith have been made clearer in the revised Insurance Council of New Zealand code of practice that took effect on Wednesday...

It's not business as usual, ICA warns

30 March 2020

Claims, assessment and repair services are continuing but insurance customers should expect delays as the industry struggles under the dual weight of the COVID-19 pandemic and billions of dollars in claims from the summer catastrophes, the Insurance Council of Australia says...

NZ insurers stay open as essential services

30 March 2020

New Zealand has declared insurers are an essential service and can remain open for business even under tough Level 4 restrictions aimed at slowing the spread of the deadly COVID-19 coronavirus...

Summer cat losses hit $4.5 billion

30 March 2020

Total losses from catastrophes since the start of the last bushfire season have raced past $4.5 billion, according to the latest Insurance Council of Australia figures...

Mediation video opportunities open up

30 March 2020

Social distancing requirements due to the coronavirus outbreak could provide greater opportunities for insurers to be involved in personal injury mediations, lawyer Michael Lombard says...

Brokers anticipate virus fallout on sector

23 March 2020

The next few months could be very challenging for insurance brokers amid widespread fears the coronavirus outbreak will further damage Australia’s already fragile economy...

Summer catastrophe bill passes $3.5 billion

23 March 2020

Total insured losses from this summer’s fire, hail and flood catastrophes have passed $3.5 billion, according to the latest Insurance Council of Australia figures...